Question about Samsung DualView TL220 Digital Camera

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My samsung st500 wont turn on and the lens is open. ive tried some of the solutions suggested but it doesnt work.what do i do now?

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Your camera has a lens error, but as you haven't said which solutions you've already tried I shall provide you with all of them.

This is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Samsung service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera. Please take a moment to rate the free answer I have provided for you and any testimonial which you might wish to add is always welcome!

Posted on Oct 02, 2010

  • Michael Snabel Jul 09, 2011

    Hey, i recently dropped my samsung st500 from about 3ft, whilst trying to take a photo of myself, should have used a tripod rather than balance it on a towel rail :(, 2/3 of the rims were slightly bent and a small piece of plastic snapped from somewhere and the barrel was jammed. (stuck out), when switching the camera on, it made quite a high pitched electric motor sound for a second or 2, then made the same sound for another second or 2, then switches itself back off. I opened him up as non of the above methods worked for me. It became clear instantly that the little white cog attatched to the bar with a spring on wasn't seated against the teeth of the other cog, so a man-handled it back into place, and then spent along time trying to figure out how to put the 3 piece barrel back together the right way (as i had to take this apart too to unbend the rims so it wouldn't catch), i eventually got everything back together and hey presto! Works fine! Shame a cracked the screen when repairing it, but its ok, got a replacement screen for £20 from ebay, saved alot of money in the long run though. This job requires gentle hands, and patience, if you are failing, please enjoy a cup of tea and return to camera, you will find that whatever you're trying to do will now work. :)

  • Obertelli
    Obertelli Jul 09, 2011

    Thanks for the comment, Mr.Mike. That's an encouraging and positive contribution and it's good to learn that you fixed it against all the odds. Cups of tea can fix almost anything ;-)

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Have a samsung camera that seems to be frozen. The lens is open but there is nothing on the screen. When pushing the power button the power light flashes, the camera makes a beep and the the power light...


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