Goldstar DH304 Dehumidifier Logo
Posted on May 26, 2008

Won't stay on

This unit has always performed well but when we turned it on this year it shuts off within a minute or two. The filter is clean "What's Up"

  • 5 more comments 
  • Anonymous Jun 05, 2008

    same exact problem.

  • Anonymous Jun 07, 2008

    Same Problem also

  • KCKat Jun 11, 2008

    same exact problem but with a DH305, less than two years old.

  • justinao Jun 24, 2008

    We have the Goldstar DH305 Dehumidifier. Worked great for 2 seasons and now it shuts off after about 2 minutes. We took out the holding tank and messed with the automatic off switch. It's the red button on the left when you take out your tank. I think ours is faulty . I can't find a part number for it.



    Thanks

    [email protected]

  • shartt Jun 27, 2008

    I have the same problem, too. Bought it about 3 months ago and it was working fine. Now, it runs about 1 min then shuts off. I can replug in the socket and it will again run for about a min then shut off. I moved the unit to a warmer area but still turns off after a minute.

  • jenessa3114 Jul 21, 2008

    My Goldstar runs for a few minutes and then shuts off, if i turn it off and on it starts up again but only for a few minutes.

  • Anonymous Aug 27, 2008

    My unit is 13 months old and has been running around the clock - more or less. Just recently it tripped the house circuit breaker. I cleaned the unit internally but I still get the same problem. That is that it goes on for a few seconds, then you hear a funny sounding pop, and the breaker trips. It does it on low or hi fan speed. There is a short occurring somewhere and it's a matter of figuring it out where it is.

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  • Posted on Mar 30, 2009
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The fan turns on, runs for a few minutes, then turns off?

It's your humidity sensor. I'm still trying to find a replacement part, but you can trick it into running by removing the front panel above the water collection tank. You'll see a little sensor mashed into the coils. Remove it, unplug your red and black stripe wires, tie them together, push them back into the middle slot (the same one the black stripe came out of). Soldering the connection would be best, yet I didn't have a soldering gun so I just mashed it in there.

Unit works like a charm....yet the dial on the front for the "control" of how much humidity you want to remove is bypassed.

Side note: Not sure what saftey implications this solution produces, yet the float sensor still works in this setup. Also I don't beleive just tying the two wires together will work, as there is a resistor in the switch. The red wire is clearly the switch leg, resistance is measured through the black and the black stripe. You have to keep the black wire in it's original spot to force the voltage through the resistor, and then when you tie the red and black stripe together, you're getting the "turn on signal" all the time, while keeping the required resistance. I did not try tying all wires together minus the resistor, as the wiring diagram clearly showed one and it was easy enough to keep it in the loop.

Good luck.

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  • Posted on Jun 05, 2009
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I also think that I have solved this problem. Soldering the black and red wires going into the humidity sensor (sensor clipped on the coils of the humidifier) did NOT fix the problem for me, for whatever reason. After this didn't work, I removed the metal cover for the dehumidifier to expose the guts of the circuitry. I found where the red and black and white wires from the humidity sensor connected into the the main "motherboard", and simply pulled all three wires out. This seemed like the quick and dirty solution to inactivate the humidity sensor! And presto, as soon as I did this, the unit kicked on, and will now run until the bucket is full.

  • myschwartz28 Dec 01, 2010

    This worked like a charm for me. The hardest part was getting all the covers off. They aren't only held by screws, but also clips that you have to break in order to take off... had to put a little muscle behind it. I just cut the red, black, and white wires near the motherboard and the compressor turned on almost immediately.

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0helpful
2answers

My Humidifier is 2 years old. It worked fine and now there is an "EC" code on panel

Unit malfunction. Dehumidifiers are designed to function within specific temperate ranges, usually between 50 and 80 degrees. Make sure that the ambient temperature of the room is within the range of your dehumidifier. Try not to run it continuously.
2helpful
2answers

From a cold start, the dehumidifier starts and the fan kicks on. But after running for 2-3 minutes it shuts off. If you remove bucket and reinstall the fan will come on for a short period and shut off...

Wayne, There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have an analog unit
(no LED screen) set the humidity extraction knob on maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.
0helpful
1answer

Put empty bucket in,it runs for minute,then shuts off. need a switch that won't shut off. Where could I find one my zip code is 44451.

The switch may not be the problem. However, a dirty or clogged air intake filter or the humidity extraction level set to high could be.

Turn the unit OFF & unplug it.
Remove and clean the air intake filter thoroughly. Be sure the filter is completely dry, before reinstalling. Never operate the unit without the filter in place.

After the filter is dry, reinstall it, plug the unit and turn it ON. Lower the humidity extraction level to 35%. If you have an analog unit (No LED screen) set the humidity extraction knob on Maximum.

And finally, be sure that the water collection bucket is installed properly and is not vibrating loose when the unit runs. It should fit squarely into it's holder, making contact with the bucket safety removal switch on the back wall of the bucket holder. When installed properly, it should not tilt down at the bottom of the bucket.

All of the above should solve the problem and you won't need to purchase a new switch. But, in the unlikely event, that you will have to. You will need to furnish the Brand Name of the unit and the Correct Model Number. As, they are not all the same.

Hope this helped you and thanks for choosing FixYa.
0helpful
1answer

Dehumid....ad70usso....runs all the time auto settings don't seem to working collects fine ..but won't turn off when air is dry thanks

There are 4 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2. Also, keep in mind, basements stay moister longer than upper rooms.

1. The humidity extraction level is set to HIGH. Lower it to 32-35% and disable the auto mode.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.
0helpful
1answer

My unit runs for about 10-15 minutes then shuts off. I cleaned my filter so that is not the problem.

There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2. (# 2, you have already taken care of)

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a manually
controlled unit, turn the knob to Maximum

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement application . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.
0helpful
1answer

No moisture removal. This is a DDH 30 model. How does one game access to the air filter for cleaning. I realize this is an older unit but has always performed well. Before purchasing a new...

Wayne, the filter may be in one of two places.

1. Turn the unit OFF & unplug it.

2. Remove the bucket from the holder. Look up inside the holder, just in front of the louvers and you may see a plastic pull tab type handle. This will be the handle to the filter frame. Pull it down and out of the unit. Since it sounds like it has never been cleaned, wash it in warm water and dish washing liquid. Rinse thoroughly and allow to completely dry, before reinstalling it. NEVER operate the unit without the filter in place, as it could cause damage to the unit

2. If the filter was not located in step 1, on the right side of the unit, just behind the louvers, there may be a pull open trap door. Flipping that door open, will give you access to the filter and it's removal. Clean it as described above.

The above are the only 2 places I know of, that the filter can be located in on a Delonghi
Dehumidifier. Unless, your unit is over 10 years old. In any event, I hope this helped you.
1helpful
1answer

Model GHD30 dehumidifier-runs for a few minutes then shuts off. Will start again after a few minutes then shut off again, and so on. Does not seem to be "dehumifying" when operating.

As I have told many questioners, There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2..

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If your unit does not have an
LED screen, turn the control to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
in basement applications level. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you to troubleshoot and solve the problem.
0helpful
1answer

I have a 50 series w/ digital humidity level readout. Recently unit reads the room at 30% humidity so it shuts off unless preferred setting is set to continuous. Can the sensors go bad that measure the...

If the humidity level is at or lower than 30%, the unit won't turn ON, until the reaches 35 - 40%. It's rare for the sensors to go bad. Just keep in mind, the dehumidifier is reading the humidity near the floor, not up at say, chest level. Humidity levels change every season, so this really would not be that unusual. Make sure that your clean the air intake filter regularly. Cleaning and wiping down the coolant coils would be a good idea, too..

Hope this helped you. Please let me know.
0helpful
1answer

Unit turns on for about a few seconds and shuts off. bucket full light stays on. Micro-switch is ok what else could that be

Possibly., the unit turning ON vibrates the bucket in such a way, that it loses contact with the safety switch and the unit shuts OFF. If the dehumidifier is not sitting level, it would cause the bucket to shake more than usual. In addition, if you haven't cleaned the filter recently, I would suggest that you do that. A dirty or clogged filter causes the unit to struggle and if it is to much to handle, it will cause it to shut OFF. Before you attempt remove the filter, turn OFF the Master ON/OFF Switch and Unplug the unit. Be sure you do it in the order I listed.

Hope this helps you further to troubleshoot and solve the problem.
1helpful
1answer

Auto shut off comes on instantly

TURN UNIT OFF.. MAKE SURE DEHUMIDIFIER HAS NOT BEEN RUN FOR AT LEAST FIFTEEN MINUTES... TAKE BUCKET OUT... HOLD IN THE BUTTON THAT THE FLOAT IN THE BUCKET PUSHES ON.. THEN TURN ON THE UNIT.. DO NOT LET GO OF THE BUTTON EVEN A LITTLE BIT IF YOU DO YOU WILL HAVE TO WAIT FIFTEEN MINUTES AND TRY AGAIN.. IF UNIT WORKS THEN YOUR FLOAT IN THE BUCKET IS THE PROBLEM...
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