Question about Brother FAX-1020 PLUS Plain Paper

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How to fix paper jam of brother fax 1020e - Brother FAX-1020 PLUS Plain Paper

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

All Office
  • 58 Answers

SOURCE: brother fax 2820

Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.

Posted on Jul 19, 2007

Guru Guy
  • 95 Answers

SOURCE: paper jam inside

You may also have a problem with the paper feed (clutch, dirty feed/pick up tires) section, or even a dirty sensor as Jay mentioned. A sensor in modern office equipment is generally a photo sensor, which means it shoots light from one side to be detected on the other side of it. If it's dirty, it will give you a flase reading. Try cleaning the tires that pick up the paer from the tray (don't force them down if they won't rotate easily) with mild soap and water on a rag, and also try fresh paper. Sometimes if paper has been sitting for a while, or in damp conditions, it will pick up moisture and give you paper feed problems... which is what it sounds like you are having. Sounds like the paper may need even be making it to the sensor in the 1st place if it on comes out of the tray 1/2 an inch. Good luck

Posted on Dec 27, 2007

  • 320 Answers

SOURCE: Paper fan folds inside the fax machine.

THERE IS SOME THING BLOCKING THE PAPER PATH, MAY BE PAPER OR SOME THING FELL IN THE MACHINE GOOD LUCK BROTHER TECH

Posted on Feb 03, 2009

  • 121 Answers

SOURCE: Brother 2820 laser fax machine-

Somewhere very close to where the paper feeds into the machine, you should be able to find a little piece of rubber. This is the separation pad (sometimes it's made of cork). Clean that, and you should start working again. If it works, then you'll eventually need to replace the sep pad, as cleaning is a temporary fix. You can buy that and the feed roller (they should be replaced together) here:
http://www.precisionroller.com/kits-for-brother-dcp7020/products.html?src=gbps

Posted on Aug 23, 2010

Testimonial: "Thank you for the feedback. We have cleaned the seperation pad as well as the pick up rollers. Lot of dust particles were found on the pickup pad."

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1 Answer

Thick black vertical line appears on the right hand side of the page


PLACE A PLAIN PIECE OF WHITE PAPER IN MACHINE AND TAKE A COPY. IF NO LINES ARE ON IT THEN THE LINES ARE COMING FROM THE MACHINE THAT IS SENDING TO YOU BUT IF U DO HAVE THE LINES THEN PRINT HEAD IS PROBABLY FAULTY OR DIRTY.

Sep 13, 2010 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

Black line showing on faxs rec and sent


clean the head on which thefilm is passing through if still same change the printing head,

Jul 30, 2010 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

When dialing number it is giving a "wrong number" signal


As you said, the set up is either trying to dial a "9" or other number to access an outside line before dialing your destination number. You will need to get into the menu and delete that command. After that, you should be able to dial out.
Remember to have the fax set to "FAX" not "TELEPHONE" to send and receive automatically.

May 18, 2010 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

I am trying to send a fax but when I select the fax start button it says on the display receive and the fax will not send brother 1020e


if you havent dialled the number first or don't have the page in fully (or it can't detect the page) it will go into recieve mode.

Jan 15, 2010 | Brother FAX-1020 PLUS Plain Paper

1 Answer

Fax machine keeps ringing and won't answer


adjust the amount of rings before answer... if still no go... then try these instructions... still no go.... call brothers customer support... still no go... call a brothers repair person...

Dec 18, 2009 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

Fax issues - Brother 1020e


Sounds like your phone cord is plugged into the "tel" or "phone" port on the back of the fax. It should be plugged into the "line" port.

Oct 25, 2009 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

Key pad on brother 1020e fax mc seems to be locked when you press copy for ex it just beeps 3 times


When the Brother machines beep three times while pressing any button on the front panel, this means there is a button stuck. Try pressing all buttons over and over to unstick button. This should help. Please rate my help if this works. If you need anything else, save my user name and ask me anytime. Thanks!

Jan 21, 2009 | Brother FAX-1020e Plain Paper Thermal...

2 Answers

Brother Fax 1020


The 1020 only had a hard copy manual (ie not on PDF). The 1020e was rework of the previous model of the 1020 so it should be pretty much the same. Try this link - http://www.remington.com.pg/PDF_files/Brother%20-%20Plain%20Paper%20Faxes/Fax%201020e/Fax%201020e%20User%20Guide.pdf

Jan 11, 2008 | Brother FAX-1020 PLUS Plain Paper

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