Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Loaded print brand new black/yellow and cyan/magenta print heads and printer and HP Easy Care say I need to load cyan/magenta print head.

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This issues looking printer head problem. check the following Steps for cleaning printer head :

  • Click on the Start button if you have Windows XP. If you have Windows Vista, click the Windows icon that resides in the lower left corner of your computer screen.
  • Click on "Control Panel," then "Printers and Other Hardware." Finally click on "View Installed Printers or Fax Printers."
  • Right-click on the name of your printer and choose "Printing Preferences." This should open a new window; next look for a tab or button marked Maintenance, or something similar.
  • Find the button that says "Print heads" or "Clean the Print heads" and click on it. You may be asked to choose which print heads; choose them all if you are. Make sure there is paper and ink in your printer, and that it is turned on ahead of time.
  • Take out the page your printer has printed and see if there are any grids or boxes missing. If there aren't, then you can just exit the program--your print heads are not clogged. If there are grids missing, then click on the "Cleaning" or similarly worded button.
  • Once the cleaning process has completed, print another page to be sure that your print heads are no longer clogged. If they are still clogged, repeat Steps 1-5 until your printer is printing clearly.

Posted on Oct 12, 2010

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Use your machines built in programme to clean the ink jet heads

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