Question about Webroot Spy Sweeper (spysweeper) for PC

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Webroot spysweeper won't sweep

Says 4 critical shields are OFF and my (?) is "vulnerable". Gives me an "Alert's" prompt but won't let me see what. Then won't start a sweep. Says something about "Options Progrms??" I haven't....

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  • pommer Sep 13, 2008

    please notify me how to fix my antispyware so it sweeps and the four shields and alerts work.

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Webroot has a main page where one of the tabs across the the top is 'Shields' Click on that tab and set all shields on except the e-mail one. That one makes a mess on Outlook Express. I also dropped back a few versions since the latest one kept yakking about a shortage of drive space when there was no problem. As to alerts the program will give an ' Alert' when it thinks that a sweep is overdue. I just click on 'sweep later' and minimize the alert.There are also some good anti spyware 'freebies such as AVG and SpyBot Search and destroy

Posted on May 27, 2008

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1 Answer

Webroot says 4 critical shields are OFF, will not let me see alert, will not start sweep...


Download malwarebytes (free version) and do a full scan in safe mode ( boot up pressing F8 and choose safe mode)
You could try running safe mode and trying to scan your pc with the webroot software

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This sounds like the program glitched. Try removing it and reinstalling. Then have it check for any updates.

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Email webroot and the will give you an unistaller.The re-install with your key.

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Webroot spysweeper won't sweep


Try doing a system restore to a day before you started having the problem.

If that does not work, reinstall spysweeper.

If still no luck that can be because of a virus or spyware yhat had damaged the spysweeper software , and probably also the system.

The best solution in this case is saving all your data, then formatting the disk and performing a new system installation.

Before formatting and reinstalling windows you can try the following software, it is one of most powerful, it is safe, and it is free.


Spybot - Search & Destroy - Free software downloads

Dec 31, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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spysweeper won't sweep needs to be reinstalled

Sep 09, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper won't sweep


Dear Sir/madam,

Reinstall it with different drive before u delete the folder of spysweeper. If you have using pirated version mean it will become problem. so get some other programs of full version. ok

thanks
good luck

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1 Answer

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I did the live chat support. They were very helpful. Gave me a link to redownload the spysweeper product, since mine wouldnt let me do anything. It did work and my spysweeper is working great now. http://www.webroot.com/company/support/. Went to that site. requested a download and they sent it to my email right away.

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Webroot spysweeper won't sweep


i read thru all the other posts and solutions. i kept trying to run as administrator and it wasn't working. the only thing i WASN'T doing was shutting down spysweeper first! in the tray at the bottom, right click and hit shut down...then right click on the desktop icon and run as administrator. everything worked and i'm doing a sweep now!! thanks!

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