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DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)

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1 Answer

Cannot hear sound error : Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)


Copy and paste the message into google and see what comes up. Someone usually has a solution.

Oct 14, 2010 | Computers & Internet

1 Answer

DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)


Hi,
Run the dell diagnostics on the sound card .
1. Restart your computer
2. tap on the f12 key slowly five times
3. select the option Boot to utility partision or diagnostics
4.select dell 32 bit diagnostics
5. Select customer test and test sound

If the test pass, try system restore , probably the problem is with the sound card drivers

if the sound test fails , shutdown the system again and remove the cmos battery and start the system without it once.Check sound again .


Thanks
proton

Apr 28, 2009 | Creative Labs SoundBlaster Audigy 2 ZS...

1 Answer

Sound card installation problem


You download the AC97 codecs from Realtek and retry your install. You have a choice of two - standard AC97 (try this first) or AC97 HD, both are available from the same link and one or the other should be compatible with your device.

Post your results here, especially if this doesn't fix your problem.

Apr 04, 2009 | Computers & Internet

1 Answer

DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)


Please follow the steps below,

1. Start / Settings / Control Panel / System / Hardware / Device Manager
2. Scroll to bottom of list, click on System devices
3. Scroll down to Microsoft UAA Bus Driver for High Definition Audio
4. Right click on "Microsoft UAA Bus Driver" and select Disable - screen will refresh
5. Right click on "Microsoft UAA Bus Driver" and select Uninstall - screen will refresh
6. Reinstall the RealTek HD Audio

Problem with the Xp SP3 high defination
Regards,

Mar 04, 2009 | Sys 4.1 pc. 140 Watt Speaker Computer...

1 Answer

DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)


It sounds like you may need to Update the Drivers. If not you may have a Bad Sound Card.

Jan 22, 2009 | Computers & Internet

2 Answers

No sound!


Did you get the driver from HP? Here is a link to install (or download) the driver for your system. It may be beneficial to download it to your computer in case you need it again.

SR1603WM Audio Driver

Dec 22, 2008 | Computers & Internet

1 Answer

Direct sound test results failure at step 19(user verification of software)HRESULT=0x00000000(error code)


That is not an issue...try to use original driver from motherboard website.........

Nov 30, 2008 | Computers & Internet

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