Question about Sony VAIO FZ Series VGN-FZ140N/B Notebook

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My sony vaio vgn- ns10l isnt loading the windows vista o/s. even the recovery thru f10 is not working. pls what is d problem. i dont have recovery discs.

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Hi.

As the Recovery Partition in the Hard Drive is not working, you may try performing a BIOS reset.

Performing a BIOS reset should resolve any issues related to the Recovery Partition.

Please open the below link to view the steps to perform a BIOS reset:

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C94679

As the Operating System installed in the Computer is Windows Vista, you may also try performing the "Windows Startup Repair".

Please open the below link to view the steps to perform the Windows Startup Repair:

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1002354

Please try performing both the steps which I have mentioned above.

Performing the above steps should resolve the issue.

If the issue still persists, then the issue might be due to the Recovery Partition

The Files in the Recovery Partition might have been corrupted.

However, you may also perform the System Recovery by purchasing the Recovery Discs online.

You may purchase the Recovery Discs for the Computer by visiting the below link:

https://servicesales.sel.sony.com/ecom/accessories/web/productSearch.do?searchOperation=partSearch&searchText=Y8316061A&sessionId=ddyNo-T9pA_dxgMgnzHn_WX

Once you have obtained the Recovery Discs, you may perform the System Recovery.

Please open the below link to view the steps to perform the System Recovery using the Recovery Discs:

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C460645

Please try performing all the steps which I have mentioned above.

Performing all the above steps should resolve the issue.

Hope this helps.

Please feel free to contact for further information and assistance.

Posted on Oct 02, 2010

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