Question about Video Game Consoles & Games

1 Answer

My xbox live gold membership is still valid till november yet when i try to sign in it says the account has been suspended due to aproblem with my payment option.even though i update the info it still says the same

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 835 Answers

my xbox live gold membership - a7424ac.png

You will have to directly contact Microsoft Directly for account and billing issues.

Phone numbers

  • Toll free: (800) 4MY-XBOX begin_of_the_skype_highlighting (800) 4MY-XBOX end_of_the_skype_highlighting or (800) 469-9269 begin_of_the_skype_highlighting (800) 469-9269 end_of_the_skype_highlighting
  • Direct dial: (425) 635-7180 begin_of_the_skype_highlighting (425) 635-7180 end_of_the_skype_highlighting
  • Hearing impaired (TDD device): (866) 740-9269 begin_of_the_skype_highlighting (866) 740-9269 end_of_the_skype_highlighting or (425) 635-7102 begin_of_the_skype_highlighting (425) 635-7102 end_of_the_skype_highlighting


Related Links For more information about your Xbox LIVE membership, see our detailed Account Management FAQ.

Posted on Oct 02, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i renew xbox live account


If you have a valid credit card you may subscribe it directly from your console.

You can also purchase Xbox Live Gold subscriptions online via credit card or Paypal. You can get it at Amazon (Xbox Live 12 Month Gold Membership Online Game Code) and other sites.

You may activate your purchased code either through your console or online (https://account.xbox.com/en-US/PaymentAndBilling/RedeemCode?xr=mebarnav)

Feb 22, 2015 | Microsoft Xbox Video Game Consoles & Games

1 Answer

I forgot my xbox password


If you can't sign in to an Xbox Live profile on your console, here are other ways to find your Microsoft account OR recover your password.
  • Go to login.live.com and try signing in with what you think is your Microsoft account (email address and password). If you can sign in, the email address and password you entered are valid. Next, go to Xbox.com and try signing in with this same information. If you're prompted to create an Xbox profile, the Microsoft account you entered is not currently associated with an Xbox Live account. Otherwise, you will sign in and see your gamertag in the upper-right corner of the screen. This email is associated with an Xbox Live account.
  • Check your email accounts for messages about your Xbox Live membership (search for messages about "Xbox Live" or "Microsoft billing"). This may help you determine which email address is associated with your Xbox Live membership.
  • If you have forgotten your password, when attempt to login, click the "Can't access your account?" link below the credential boxes and then select "I forgot my password." You'll then be brought through a step-by-step process to recover your account password.

Apr 03, 2014 | Video Game Consoles & Games

2 Answers

I've got a uplay account so does this mean that my friends that play with me must also get one or what?


This means you don't have xbox live gold membership , you will need xbox live gold membership in order to play online

or if you have any free xbox live trials like 48 hours or 14 day , use it you can access online features in those limited time

hope this helps :)

Dec 20, 2012 | Video Game Consoles & Games

3 Answers

Ummm i got suspended due to my payments but my mom got a new card how do i fix it


Change payment for an Xbox LIVE membership

Xbox LIVE purchases and membership renewals are charged to the payment option that is associated with your Xbox LIVE account. Use the following steps to add or change a payment option that is associated with your Xbox LIVE account. If you want to remove a payment option, please see Remove an Xbox LIVE payment option.
Show all Console steps: Add or change a payment option

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account. profile_mngacctgold.jpg
  4. Go to Your Memberships, and then select the membership that you want to change (for example, Xbox LIVE Gold). profile_acctmgmtgold.jpg
  5. Select Change Payment Options. profile_chgpaymentopt.jpg
  6. Do one of the following:
    • Select Add Credit Card to add a new credit card.
    • Select Add PayPal for information about how to add a PayPal account at xbox.com/accounts. PayPal is not available in all regions. For a list of supported regions, please see Using PayPal with your Xbox LIVE Account.
    • To edit an existing payment option, select the payment option.
    profile_paypal.jpg
Computer steps: Add or change a payment option You can also you can add or edit Xbox LIVE account information using the Microsoft Billing and Account Management website. Here's how:
  1. On a computer, go to https://billing.microsoft.com, and sign in using the Windows Live ID (email and password) that is associated with your Xbox LIVE account.

    Note If you don't know your Windows Live ID or password, please see Manage your Windows Live ID.
  2. Click Go to personal information. billing_acct_overview.gif
  3. To change a payment option, click View/Edit next to the payment type that you want to change. billing_personalinfo.gif
  4. Now you can add or edit a payment method.

    Edit a payment
    Click Edit payment method information and update your payment information. billing_editpaymethod.gif
    Add a payment
    Click Use a different payment method to add a new payment method and follow the on-screen instructions. billing_usediffpaymethod.gif

Jul 21, 2011 | Video Game Consoles & Games

2 Answers

My xbox signs in to xbox live and everything but when i try to play a game of call of duty online it tells me (the current profile is not allowed to play on xbox live ) how do i solve this problem


Hi. You probably only have a silver XBOX Live membership. In order to play online multiplayer, you need to upgrade your account to a gold membership. For details on how to upgrade your account, click here.

Feb 01, 2011 | Microsoft Xbox 360 Console

2 Answers

I bought a xbox live card cant fine were to put the numbers to get xbox live


Those features that you cant use are the access. Go to anything that requires xbox live in the main menu and press it. It should then give you a option to connect to xbox live. then you simply follow the on screen instructions and its done!

Dec 29, 2010 | Video Game Consoles & Games

1 Answer

My xbox live is saying my account has been suspended due to fault with credit card i have a 2 day gold membership redemption code but it says it is not valid when i try to use it should i buy 12...


contact Microsoft about the issue it seems you used a stolen card or transaction was returned to issuer and they blocked your account.
Only Microsoft can solve this.

Oct 01, 2010 | Microsoft Xbox 360 Console

2 Answers

My friend brought over his memory pack and disconnected mine but when it came time to attach mine my avatar wasn't there and when i tried to go customize it a warning sign popped up and said you need to...


It is a compulsary update for your Xbox 360 system so it can support the feature you are trying to do. So you really might want to join to Xbox Live by creating an Xbox Live account and by signing in to Xbox Live, it will automatically install the latest firmware to update your system.

May 09, 2010 | Microsoft Xbox 360 Console

2 Answers

I have a xbox live gold account and i have a friend round how can he play xbox gold live with me without membership


If you met him online then he has to get gold. you get 1 month free when you sign up a new membership. if you actually know him then he could play on your xbox as a guest.

Jul 08, 2009 | Microsoft Xbox Live 12 Month Gold...

Not finding what you are looking for?
Video Game Consoles & Games Logo

Related Topics:

86 people viewed this question

Ask a Question

Usually answered in minutes!

Top Video Game Consoles & Games Experts

James Wishart

Level 2 Expert

122 Answers

yadayada
yadayada

Level 3 Expert

76630 Answers

Brad Brown

Level 3 Expert

15941 Answers

Are you a Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...