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My daughter has put in pattern to unlock phone too many times and now my phone is locked, i cant remember my google account information and now i cant use my phone

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  • emmahuseyin1 Oct 02, 2010

    Hi my phone is a sony ericsson xperia x10 I have tried everything! Please help

  • emmahuseyin1 Oct 02, 2010

    Hi its a sony ericsson xperia x10

  • emmahuseyin1 Oct 02, 2010

    i had put patt code to stop my 7yo son from stuffing around and when my daughter put in wrong pattern too many times the phone locked itself. the only way to unlock it now that it shows me is to enter my google username and password which i cant remember :- { I have serched on how to reset the phone and have phound nothing that helps me as i cant get into any screens that will allow me to do this, I cant mount to my laptop either!

  • emmahuseyin1 Oct 02, 2010

    Hi Tried what you said i think my phone was updated but becouse i cant select to mount my phone to computer i dont know. i cant locate the rapair option so i havent tried that, Normally if i want to transfer any typ of data from computer to phone i first have to mount them together, this is done via phone and as i cant get into phone i dont think ill be able to do this anyway, Do you know if there is a way to do fac restore other then the normal way?

  • emmahuseyin1 Oct 02, 2010

    Thankyou so much, this has worked!


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Could you post me the brand and model of the phone. I can't offer any assistance without the brand and model.

Posted on Oct 02, 2010

  • 4 more comments 
  • Ekse Oct 02, 2010

    Thanks, I'm looking into this and will get back to you soon.

  • Ekse Oct 02, 2010

    Thanks, I'm looking into this and will get back to you soon.

  • Ekse Oct 02, 2010

    we might need to connect the phone to a computer, do you have a cable that you can use to connect it? Try running the product updater.

    Select the repair option. This should wipe the device clean, but I'm still looking into this and will get back to you soon. let me know how that turns out.

  • Ekse Oct 02, 2010


    1. turn off the phone
    2. Hold both right and left buttons (the ones right under the screen, dont know the name)
    3. press power button, while still holding the others

    If noting so far has not worked then download this pc suite,










  • Ekse Oct 02, 2010

    follow the steps I posted on my last message, the one or the other solution should work.

  • Ekse Oct 02, 2010

    No problem at all, go ahead and click on the accept button to close this thread. Thanks for using FixYa!

    If you need help with anything else, we will be here.



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I bought my grand daughter a tablet for Christmas and she changed the lock pattern and doesn't remeber it! Can you help us unlock it?

Keep trying the unlock pattern. Once it rejects you it will ask you to sign in to your google account. If you don't have a google account type "null" in the user name line and "0000" for the password. I was locked out of my android phone and used this to get past the unlock pattern and back in to my phone.

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How to unlock pattern?

You have to recover with your Google Account. If you fail unlocking your phone 5 times, an extra button will pop up (think it says Forgot Pattern or something like that) and clicking it will ask you to enter your Google Account as well as password which will take you to the lock settings where you can choose to make a new pattern lock or get rid of it.

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1 Answer

I cant open my samsung galaxy s2 due to too many pattern attempts my daughter try to open more times thats why it unlock and try to open it by putting - I wanted to ask you what im goiing to do if my...

Typically when a mobile device is locked, it wants the original e-mail account name and password it was setup with. If you can log into your account at that's good, but it doesn't guarantee it's the same account the phone is using or the original password used.
If you don't remember the username and the account was properly setup at creation time, you can recover the name using "I forgot my username" here: And here's a trick to recover an account name on an Android device:
If you have the username, the following will help with the process to recover the account by resetting the password:
BUT... A recovered account won't have the original password which is what the device needs to be unlocked. In that case the device will probably need to have a factory reset done (read the owner's manual for instructions) and then setup again with an e-mail account (be sure to write the information down this time). If it's setup with the recovered e-mail account, any purchased apps and synced data should be restored. If a new account needs to be created, all previous information will be lost.
We Are Here To Help !!!

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1 Answer

I forgot both screen unlock pattern and google account. How do i unlock the phone?

I am using vodafone smart 858 ,and I 'm not able to access my phone it is showeing too many pattern attempted and it is showing for google a/c locked

Mar 14, 2012 | Vodafone Cell Phones

5 Answers

Pettern lock

To unlock the pattern screen lock without signing in with your Google account You need to repair the software of the phone.

The steps to repair the phone are the following:

1. On the computer: Start PC Companion™.
2. On thecomputer: In the Support Zone™ descriptor, in the Software Updatesection click Start > (Repair) and follow the instructions on the PCmonitor screen.
3. Turn off the phone.
4. Connect the USB cable to your computer.
5. On the phone: Press and hold down Back key and connect the USB cable to the phone.
6. Follow the instructions on the screen.

Note : The software in your phone will be replaced. All personal data stored in your phone will be lost.

There is also a way to unlock the pattern screen lock by signing in with your Google account.

1. After 30 seconds, tap Forgot pattern?
2. You need to log in with the primary e-mail address and not the alternative email address connected to the Google account.
3. Tap the username field and enter the primary Google account user name.
4. Tap the password field and enter the primary Google account password.
5. Draw a new unlock pattern and tap Continue .
6. Draw the new unlock pattern again and tap Continue .

If these options are not available to you, please describe preciselywhat you see when attempting to connect to your PC and use PCCompanion.

Jun 05, 2010 | Sony Ericsson XPERIA X10 Cell Phone

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