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It is possible that you have the camera on an inappropriate setting. For example, if you are outside during the day and your camera is set to AUTO, there is little chance for the flash to go off because the camera doesn't need the extra light. If you want to force your camera to flash, set it to a mode other than AUTO and then turn on the flash. Good luck!
your question is not clear. I see technical point of view. you first should disable flash mode (flash off mode), many case the flash circuit continuously force powering on whenever camera switch on and user can not use momentarily. But you can use only in day light condition if the problem condition. If not, it is shutter unit is effective that can work properly. The shutter unit is inner lens unit assemble. You should then consult to local camera tech. Thank and best regard!
In warranty case however,
in order to repair the above mentioned error you should replace the flash circuit board part number:A1166208A.Price for the spare part is 35 Euro (for my account).
If you need more info please advice.