Question about Norton AntiVirus 2004 (0003764823191)
Posted on Oct 02, 2010
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Posted on Jan 02, 2017
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you need to press F8 while the pc is booting for a startup in safe mode, then when in safe mode select start windows in safe mode, go to my computer, properties>system restore tab and turn off system restore and then run the scan again as these trojans cannot be deleted when the pc is in normal use.
If your antivirus finds them but cannot heal, make a note of the file that has the trojan and then search for the file and delete it manually.
Ensure after the trojans are deleted that you tuirn system restore back on
Oct 21, 2007 | Computers & Internet
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