Question about Norton AntiVirus 2004 (0003764823191)

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WHAT SHOULD I DO.... MY COMPUTER DETECTED A 136 OF VIRUS.... BUT MY ANTIVIRUS DIDN'T WORK TO DELETE ALL OF THAT WAS TROJAN VIRUSES TROJAN PSW,TROJANSPY, TROJAN IM, PACKED.WIN32, VIRUS.BAT.GRAY etc.....etc...etc.... what SHOULD I DO TO FIX THESE PROBLEMS...... DO I HAVE TO FORMAT IT...OR....?????

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  • if you cannot delete, then just quarantine. but if you scan again but still there are several viruses detected, you may have a replicating worm on your PC
  • replace norton, try kaspersky anti-virus or bit defender

Posted on Oct 02, 2010

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Posted on Jan 02, 2017

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2 Answers

What is antivirus?


Antivirus (or anti-virus) software is used to prevent, detect, and remove malware, including computer viruses, worms, and trojan horses. Such programs may also prevent and remove adware, spyware, and other forms of malware

Feb 12, 2011 | Computers & Internet

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Trojan Horse Removal


A virus is program that has malicious content in it and replicates itself and a Trojan horse is program that will only work if the user executes it. Sometimes, a Trojan horse covers itself as a fake folder while in fact, it's an .exe file.
The good thing about Trojan horse is that it is not that hard to get rid of them. But the bad thing about Trojan horse is that it is a little bit difficult to find them.
Although, it does not corrupt files or delete data stored on your hard disk until you execute it. Once executed, it will allow the hackers to indentify your credit card number, social security number, bank account details or some other private information.
You can delete or remove the hidden Trojan horse with the help of antivirus software. Either, you can also try the manual process to delete it or you can follow these steps:
STEP 1 Open the System Information Utility (msinfo32.exe). You can find the System Information Utility by typing “msinfo32.exe” in ‘Run’. This program lists all the processes running on any Windows system, even those processes that are hidden from the task list. Now open your virus scanner and run the executable or .dll through it.
STEP 2 Open your antivirus software and run a virus scan. If you don't have a antivirus software installed, download AVG Anti-Virus Free Edition 7.5. And run a scan using it. After the scanning process is completed, delete the value that was detected from the registry (before doing this step, take a backup of the registry files):
A) Click ‘Start’ > ‘Run’.
B) Type "regedit".
C) Click "OK".
D) Go to the subkey:

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunServices
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices

E) Now delete any value from the right pane that was detected during the scan process.
F) Exit the Registry Editor.

on Mar 16, 2010 | Computers & Internet

1 Answer

Trojan virus promblem after open *** webside


Follow the given instructions to remove Trojan Virus from your PC.
1. Launch an antivirus program that you should have installed on your computer, such as Symantec's Norton or McAfee. Wait for the program's window to appear, then go to "Disk View." Highlight your computer, then select "Scan/Repair" so that the antivirus can detect the Trojan and trash it.
2. Exit the antivirus program on your Mac. Restart your computer again to ensure that the Trojan has been deleted. Empty the trash can on your computer once it is back up and running.
3. Disable the System Restore feature if you're a Windows user. Go to "Start" at the bottom of your screen, then right-click the "My Computer" icon to go to "Properties." Check "Turn off System Restore" under the System Restore tab in the "Properties" window, then select "Apply." Confirm that you want to disable System Restore by clicking "Yes" and "OK."
4. Update your virus definitions in your antivirus program. Open the program, or go to the website, to download the latest definitions so that you can receive the most recent alerts and keep your computer protected.
5. Scan your files to detect the Trojan file. Follow the instructions in your antivirus program to delete any suspicious files. You may want to write down the path and file name of the Trojan, which is usually found in the "C:\" hard drive. Then, edit your computer's backup registry by choosing "Start," then "Run." Type "regedit" in the window that appears and click "OK."
6. Search for the registry entry from which the Trojan derived, which may begin with "HKEY" followed by the file path. Delete the registry entry to ensure that the Trojan is removed. Exit the registry entry, and restart your computer so that the changes can take effect.

Dec 24, 2010 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Torjan remove virus


Reboot your computer if you have a Mac. Do this by holding down the "Shift" key while the computer restarts itself.

Launch an antivirus program that you should have installed on your computer, such as Symantec's Norton or McAfee. Wait for the program's window to appear, then go to "Disk View." Highlight your computer, then select "Scan/Repair" so that the antivirus can detect the Trojan and trash it.

Exit the antivirus program on your Mac. Restart your computer again to ensure that the Trojan has been deleted. Empty the trash can on your computer once it is back up and running.

Disable the System Restore feature if you're a Windows user. Go to "Start" at the bottom of your screen, then right-click the "My Computer" icon to go to "Properties." Check "Turn off System Restore" under the System Restore tab in the "Properties" window, then select "Apply." Confirm that you want to disable System Restore by clicking "Yes" and "OK."

Update your virus definitions in your antivirus program. Open the program, or go to the website, to download the latest definitions so that you can receive the most recent alerts and keep your computer protected.
Scan your files to detect the Trojan file. Follow the instructions in your antivirus program to delete any suspicious files. You may want to write down the path and file name of the Trojan, which is usually found in the "C:\" hard drive. Then, edit your computer's backup registry by choosing "Start," then "Run." Type "regedit" in the window that appears and click "OK."

Search for the registry entry from which the Trojan derived, which may begin with "HKEY" followed by the file path. Delete the registry entry to ensure that the Trojan is removed. Exit the registry entry, and restart your computer so that the changes can take effect.
Hopefully, it may help to remove Trojan virus from your PC.

Dec 07, 2010 | Free of Virus Remove Fake Antivirus

2 Answers

I got a trojan virus,help


HELLO THERE:
PLEASE GO TO WWW.COUNTERSPY.COM AND DOWNLOAD IT THIS WORKS WONDERS FOR ME AND SEVERAL OTHERS I HAVE HELPED OK?
BEST REGARDS MICHAEL

Sep 15, 2009 | Apple Computers & Internet

1 Answer

VIRUS : backdoor trojan


If you are saying that Norton cannot delete the virus, then you may need to take your computer in to a local computer repair shop.

If you are simply weary to delete the virus, I will quell your worry by saying; go ahead and delete the virus.

Aug 07, 2009 | HP Pavilion F1523 15" LCD Monitor

1 Answer

Virus


Install an updated full version of antivirus. Your antivirus might-be-out of date. I recommend you to use avast or avg 8. They will remove all the viruses they detect from your system. But remember to install only one antivirus because installing more than one antivirus can clash down your computer. After installing the new antivirus, scan your computer and delete all the detected viruses. Delete also your temporary internet files, cookies, cache,etc. To do this, follow these steps:
  • Go to Start, Control Panel.
  • Network and Internet Connections
  • Internet Options
  • In the Browsing History, click Delete...
  • Delete Browsing History box appears, Click Delete All button found at the bottom.
  • Reboot your computer.

Jan 02, 2009 | Belkin (F5D7050) 802.11a/g/b Wireless...

1 Answer

Vanti virus trojan autorun...


update the virus database of mcafee antivirus software.Contact them by providing your system information report.If it is a legal software u will get support from them.

Regards.

ucp_pru

Jul 23, 2008 | Computers & Internet

3 Answers

Antivirus


Antivirus is basically a protection against viruses....

Basically it protects your pc from worms, trojans and viruses...

A computer worm is a self-replicating computer program.It uses a network to send copies of itself to other nodes (computerterminals on the network) and it may do so without any userintervention.

A Trojan horse, also known as a trojan, is a piece of malware which appears to perform a certain action but in fact performs many different forms of codes.

A computer virus is a computer program that can copy itself and infect a computer without permission or knowledge of the user.





Some types of Antiviruses..........


Types

avast!
Avira
AVG Anti-Virus
BitDefender
BullGuard
CA Anti-Virus
Cisco Security Agent
Command AntiVirus
DriveSentry (antivirus, antispyware and HIPS technologies)
eSafe
eScan
Fortinet FortiClient End Point Security
F-PROT
F-Secure
G DATA AntiVirus
InVircible
Kaspersky Anti-Virus
LinuxShield
McAfee VirusScan
NOD32
Norman ASA
Norton AntiVirus
OPSWAT
Panda Security
Protector Plus
PC Tools AntiVirus
Principal AntiVirus
Protector Plus Antivirus
Quick Heal Anti-Virus
Rising AntiVirus
SecureIT
Solo Antivirus
Symantec End Point
Sophos Anti-Virus
ThreatFire AntiVirus (formerly Cyberhawk)
Trend Micro Internet Security
V3 (AhnLab)
Vba32 AntiVirus
ViRobot (Hauri)
Virus Chaser
Windows Live OneCare
ZoneAlarm
k7 Total Security
VirusBuster



Freeware

Avira AntiVir Personal - Free Antivirus
AOL Active Virus Shield (no longer available via AOL)
AVG Anti-Virus Free (Registerware, Nagware)
avast! Home (Registerware)
BitDefender Free version does not provide real time scanning
Comodo AntiVirus
DriveSentry Fully functional free version
F-PROT (for Linux, FreeBSD and DOS only)
HandyBits VirusScan Integrator
PC Tools AntiVirus Free Edition
ThreatFire AntiVirus (formerly Cyberhawk)
MWAV ToolKit Utility



Open source

**** AntiVirus
ClamWin
OpenAntiVirus
Winpooch
Untangle



Abandonware

Central Point AntiVirus (acquired by Symantec)
Cyberhawk (now ThreatFire AntiVirus)
dLight (anti virus)[1][2] (successor to The Antidote)
Eliashim (now eSafe)
eTrust (anti virus)
The Antidote and Antidote SuperLite
Thunderbyte (anti virus) (now Norman ASA)
Vet (anti virus) (acquired by Computer Associates)

Jul 20, 2008 | Microsoft Windows Server Standard 2003 for...

3 Answers

There is trojan horse virus in my laptop. i ve a symantec norton 2004 antivirus. everytime i update my antivirus, there's some process happening n it comes again unable to hell the virus.... it got...


you need to press F8 while the pc is booting for a startup in safe mode, then when in safe mode select start windows in safe mode, go to my computer, properties>system restore tab and turn off system restore and then run the scan again as these trojans cannot be deleted when the pc is in normal use.

 

If your antivirus finds them but cannot heal, make a note of the file that has the trojan and then search for the file and delete it manually.

 

Ensure after the trojans are deleted that you tuirn system restore back on

Oct 21, 2007 | Computers & Internet

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