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I have side by side refig model GSS25JFMCWW.I have to manually defrost by shutting off refrig.This model has defrost cycle,what would cause this cycle not to work?

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Defective defrost timer, heaters, or defrost thermostat. Locate the defrost timer, rotate the dial (clutch head screw) clockwise SLOWLY until you hear one click. That puts the timer in defrost. Wait 25-30 minutes and the defrost should happen. Normally the timer will shift back to the cooling mode after 18-22 minutes. If it does not restart after the 30 minutes your problem is the defrost timer. Rotate the dial SLOWLY a little more and it should go back into the cooling mode. If you followed the above instructions and did not get a defrost the problem is in the heaters or defrost thermostat.

Posted on May 26, 2008

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Montgomery ward side by side HMG 229637B ... defrost timer does not cycle ... have relaced defrost timer .. STILL DOES NOT cycle ...if i manually cycle coils heat ... defrost etc etc BUT refridgerator does...


turn the allen screws one is under the hindge side of freezer door and one is under fridge hindge side of door turn counter clockwise be carefull turn to far the adjustment screw will come out of the wheel adjustment bracket.also try having someone tilt refrigator back by pushing top of refrigator then turning the two white adjustment screws in same area of allen screw this adjust the front of the refrigator you may want to adjust the front adjustment so the refrigator is slightly tilted to the back this will help close the doors.

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Try manually defrosting the fridge.
If this works then you will need to get the auto defrost repaired.

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Defrost not cycling


Hi. the Defrost timer assembly has failed. simply replacing this timer will fix the defrosting issue.

Concerning the refrigerators cold control. this is caused by a malfunctioning Temperature control assembly. simply replacing this device will fix the erratic cold control.

Now, i would inspect the compressor for its operational value before purchasing a temperature control assembly. If the compressor isn't cycling on and off and if it is making a very loud noise or pinging, this will confirm compressor failure. you will have to replace the compressor in this case.

If the compressor is coming on in a cycle and powering off without any abnormal noises, this will confirm temperature control failure. replace the temp control assembly in this case.

I will post the parts need below so that you may order the affected parts on line if you choose.

Temperature control assembly.
Defrost timer module.

Please rate and god bless:)

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1 Answer

G.e. refrigerator not cooling. A signal comes up that says "D.E."


The DE code that you are seeing means the refrig is not sensing a defrost cycle. There ar 3 possible causes,
  • first and most likely is a shorted defrost heater heres the part number WR51X10055 this part is less than 50.00. If you are mechanicaly inclined it is a very easy repair that would take about an hour to complete.

  • Second would be a bad defrost sensor this part turns the heater off to prevent over heating or possible fire. this is also a part of the heater assy mentioned in the first possiblity and I recomend replacing the heaters along with the sensor.

  • Last and least likely would be the computer control board located on the rear of the refrig. again this part is an easy repair the part number is WR55X10775 and cost is around 250.00 in my experience this is only the problem about 10% of the time 
If you are not sure about doing this repair your self you can manually defrost the unit by off loading your food and unplugging the refig leave the doors open for about 4-8 hours to allow the unit to defrost manualy. this will get the unit working temporarily until you can have it repaired.
If you would like instructions for replacing any of these parts message me back and I'll walk you thru it.  thanks Peyton

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1 Answer

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Oceanrunner, it looks like a couple of things might be going on: One is how much defrosting did you do. If it was a full defrost, you might have too many door openings going on. This causes condensation. Do a full defrost and then be sure the door is closed when not actually getting things in/out. Don't forget to check to see if your condenser coils are clean. If not, clean 'em! That may fix it.

It is possible that your defrost timer is defective but I think not based on your defrost cycle starting. It is possible that the defrost coil is bad. This means that you'll have to access the coil and check if for continuity. Typically, this is located with the coils and below them in the back of the freezer. One wire on each side. Unplug the box...Wiggle 'em to clear any corrosion... Unplug..If you've got a multimeter, check for about 100 ohms between the terminals...You can then turn the unit on and wait. See what happens. If frosting begins, actuate the defrost cycle. (Frosting should be even after about 5 minutes or so across they pipes. If the gas level is low, the frosting will not be even.)

Some cold water units run through the coils. If they get too cold...they freeze. This is caused by low gas or by frosting from other sources. Don't panic: this unit has an extended warranty on the sealed unit...the compressor and all that...for 5 years. That means the gas, too. Call your manufacturer for service.

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