Question about Garmin zumo 550 GPS Receiver

6 Answers

My garmin zumo will not turn on.

After a few months of disuse, th unit will not turn on despite charging. No response from any button

Posted by on

  • 11 more comments 
  • annjim Jun 01, 2008

    It worked perfectly when last used 2 days ago I have been downloading quite a number of map routes from map source for my vacation on a motorbike. When I went to download a further last minute route I discovered no power from either the USB connection for mains. I have tried resetting by holding the + and power on buttons, removing the battery for several minutes all to no avail.

    Any suggestions I go on vacation Tuesday morning it is now Sunday evening, other than spending more money on another unit. This Garmin zumo 550 is only 12 months old but has only been used approximately 6 times.


  • Anonymous Jun 24, 2008

    Still worked fine yesterday Zumo 550 BMW edition - today when I really needed it - dead as a doornail - no response even after prolonged pressing of the power button :(

  • Anonymous Jul 08, 2008

    I have also had this problem with the ZUMO 550 not turning on. I have removed the btry and replaced it in the pass and that worked. This time it does not seem to be doing the trick.

  • bedouin_tr Aug 02, 2008

    I also faced the same problem. In the morning it was working without problem, but in the afternoon could not turn my 6 months old Zumo on. Even though I tried to reset it, does not respond to any button. After I remove the btry, the problem solved ;)

  • Anonymous Aug 16, 2008

    I am having the same problem; ie sometimes its totally dead. After it sits for a while (with the bike on a battery tender). It eventually comes back to life. It may be a coincidence but the problem started after I turned up the brightness on the screen so maybe that is causing battery drain. I also notice sometimes it doesn't shut off as it should when the bike is turned off, and sometimes it turns on by itself for no reason.

  • zcubrc Aug 23, 2008

    This is my 2nd Zumo 550 with the exact same problem. 1st one went dead after a month and had to return to PC Nation. The 2nd one (a refurbished one against my will, I don't recommend PC Nation!!) is now dead after 6 months after using just 2 hours ago. What is up? Does anyone know how to fix this?

  • Anonymous Nov 06, 2008

    Blimey - me too! Mine switches on for 5 seconds or so and then blank. I've tried taking out the battery briefly but to no avail.

  • Anonymous Dec 08, 2008

    used it to find a wendeys and after i was done i got back in my car and it wouldn't turm on!

  • hmartin862 Jan 05, 2009

    same thing here no power at all, tried the battery removal (bought new one) will not power up or be recognized when hooked to computer , waiting to hear back from garmin

  • chuck44_wrig Feb 19, 2009

    same thing here no power at all, tryed the reset, charging battery, removing battery, have emiled Garmin waiting for reply.

  • Anonymous Mar 26, 2009

    ny garnyb had the same problem is dead

  • Anonymous Apr 06, 2009

    I had the same problem and I  took the battery out and put it on the bike mount without the battery installed and the Zumo finally turned on. I put the battery back in and now it seems to be working ok. Solution#3 worked for me thanks you are a GENIUS!!!!

  • mafgent6 Apr 07, 2009

    I install my motorcycle bracket and install the zumo 550 in it work the first time then didn't want to turn on I removed the battery and replace it and now it is working but the battery would not take any charge at all 18hrs and still say low battery. It is a brand new unit 1 week old .



6 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 174 Answers

Have you also held the power on button for a couple of minutes, with the battery installed, and without the battery installed. There is an issue with the garmin dying, some cases a new battery helps, other cases, just leave the battery to charge for several hours, worst case is that you have to ship it to Garmin. I had a couple of Dead Zumo, however, removing the battery for several minutes, putting it back and clipping the zumo in the car holder did the trick for me. I also have a spare battery and allen wrench, just in case...

Posted on Jun 10, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

My Zumo 550 went dead while riding. Simply removing and replacing the battery was enough to bring it back to life.

Posted on Jun 30, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem and by connecting the Garmin to a computer using the USB cable that comes with the device, you will be able to immediately get the power back. Leave it connected so that it can recharge the battery completely and it should be working fine afterwards. It happens sometimes when the battery is completely dead and so it needs to be connected to an electrical device to regain its optimal charge. I hope this can help!

Posted on Apr 07, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I took the (fully charged) battery out, replaced it: still dead. Then I hooked it up to my computer (usb cable), and it immediately turned on and went into the 'mass storage mode' (as it should).
After disconnecting the Zumo (ejected the drive (Mac), then unplugged), it works again just like before it faked death.
I understand that you don't necessarily carry a computer everywhere you go, but on longer trips I carry an A/C power supply cord ('Garmin Switching Power Supply', model PSC05R-050A1). This should do to jump-start the Zumo,since it uses the same port on the device as the usb. I have yet to replicate the problem and confirm this method with this power supply.
This of course requires an electrical outlet you have to find and 'borrow' for a few seconds.
If you want to be even more independent, and your bike has a provision for a cigarette lighter style power outlet, get a 12V to 120V transformer: it's under $15, gives you a regular electric plug, and is really handy in a pinch.

Posted on Jan 24, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If this becomes a recurring problem, but the battery removal fix works for you, you may want to take the battery mounting screw and cut a slot in the head. this will allow you to use a regular screwdriver instead of carrying around a special allen (hex) wrench/key. i put a tiny bit of wd-40 (lubricant) on the face of the screw in my unit, since cutting the slot takes off the anti corrosion finish.

Posted on Apr 19, 2009

I took the battery out and put it on the bike mount without the battery installed and the Zumo finally turned on. I put the battery back in and now it seems to be working ok.

Posted on Jun 16, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Zumo 550 randomly shuts down, sometimes won't power up again.

Commonly happened when playing MP3's using an early version of the firmware. Install the Garmin updater and install the latest firmware and patches.

My original unit did the same thing.

Jul 13, 2009 | Garmin zumo 550 GPS Receiver

1 Answer

The garmin is on but frozen

Look near the SN # and press the reset button.


with the garmin off, hold down the right bottom of the screen and turn the garmin on, it will then ask you if you want to perform a hard reset. Choose yes and that should fix your problem.

Mar 27, 2009 | Garmin zumo 450 GPS Receiver

1 Answer

Zumo not accepting a 12v charge


My friend had the same issue as you mention. Puts his Zumo 550 on his bike only to have it discharge in a few hours. He later found out the pins on his motorcycle cradle had corroded and therefore was not keeping the Zumo charged. His solution was to purchase a new motorcycle cradle at about $100.00 CDN.

Oct 20, 2008 | Garmin zumo 550 GPS Receiver

3 Answers

Zumo Wull not charge form bike mount

Experience the same problem with my Zumo 550. Told by service advisor @ Radio World that this is a common problem. Unit needs to be charged on the DC charger occasionally. The motorcycle mount and car mounts, I was told, does not charge the battery on these units, but maintains a charged battery.

Oct 19, 2008 | Garmin zumo 550 GPS Receiver

1 Answer

Touch screen not working properly

I'm not familiar with the Zumo family of GPS from Garmin, but if they are similar enough to the StreetPilot, you should be able to recalibrate the screen. In the StreetPilot series, to recalibrate you turn the unit off. Press and hold the bottom right of the screen and turn the unit on. Keep pressing the screen until the calibration information begins. Try this, see if it works on the Zumos, too.

Mar 11, 2008 | Garmin zumo 550 GPS Receiver

3 Answers


i have contacted garmin and they requested i return it to them for repair.

Feb 17, 2008 | Garmin zumo 550 GPS Receiver

3 Answers

No power

I had exactly the same problem with a 3 month old Zumo 550. Removed battery, waited a few minutes and replaced. System now poers on OK. All data on-board was retained.

Dec 22, 2007 | Garmin zumo 550 GPS Receiver

2 Answers

GARMIN c550 will not turn on

There is an ISSUE with the DEAD ZUMO, however some of the are solved, and some need to be shipped back.
There are a couple of options.
1) remove the battery, keep power button pressed for a few minutes. install battery, try.
2) fully recharge the battery with the wall charger, try
3) With a fully charged battery, press and hold the + button and press the power button(hard reset).
4) hold thumb firmly on top left of touch screen and hold power button till it switches on(hard reset).
5) Try a different battery (fully charged)
6) Ship it to Garmin

Sep 08, 2007 | Garmin zumo 550 GPS Receiver

Not finding what you are looking for?
Garmin zumo 550 GPS Receiver Logo

6,938 people viewed this question

Ask a Question

Usually answered in minutes!

Top Garmin GPS Experts


Level 3 Expert

2130 Answers


Level 3 Expert

76846 Answers

TO Lady

Level 3 Expert

638 Answers

Are you a Garmin GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides