Question about HP Office Equipment & Supplies
If there are no jobs in the print queue, be certain that your USB cable is snug.
If still a problem and there are jobs in the print queue, go to Printers and Faxes and delete your printer icon.
Note: Here's how to delete a printer icon in Windows 7:
1. Open Printers by clicking the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking Printers.
2. Right-click the printer that you want to remove, and then click Delete.
If you can't delete the printer, right-click it again, click Run as administrator, and then click Delete. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Disconnect the USB cable.
Restart your computer.
Reconnect the USB to your computer.
Your computer should see your printer. Install the printer driver.
If still a problem, either your USB port on your PC, or the USB printer cable is probably faulty.
Hope this helps.
Posted on Oct 02, 2010
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Posted on Jan 02, 2017
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