Question about Panasonic Microwave Ovens

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Panasonic NN-T687 (The Genius) door release button does not open front door. Appliance is mounted with a stainless steel frame over the oven.

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You will need to remove the oven from the frame, then remove the outer cover from the door.

Once the outer cover's off, you'll be able to see that door opening button presses against the door opening lever, which presses up on the door key/hook to open the door.

Usually the problem is a broken door opening lever.

You can order that part directly from Panasonic here.

Once it's fixed, if you want to download the owner's manual, it's here.

We have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 26, 2008

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See these files:
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You can order Panasonic parts from Encompass here but without part numbers, it may be best to call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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