Question about Garmin nuvi 350 GPS Receiver

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Contacting Garmin- A Bad Deal

You must work for Garmin. All you can say is contact Garmin. That doesn't help. Their prices are so high, you might as well buy another.

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  • 1951woody May 29, 2008

    Taking the Garman Nuvi apart is a piece of cake. I can't understand why a forum to fix these things is advising against opening them. It is really very simple to open, just have to be careful and use the right tools. All you need is a small torx screwdriver and a plastic wedge to seperate the case. Don't be afraid of it. I already fixed mine. Saved 175 bucks! I highly recommend the folks at They are very helpfull and have a set of very nice instructions on opening the case and changing the battery which they do sell. Don't be so afraid to open it, it won't bite!

  • 1951woody May 30, 2008

    The issue with me was not just changing the battery. The issue was opening the case. The case is not hard to open. You really don't know what your issue is until you open the case. That should not be discouraged on this website, IMHO. If your readers are discouraged from opening the case, you might as well not have a fix it forum. You can't fix anything without opening the case except for the reset button.


  • 1951woody Jun 01, 2008


    You will not find a post from me on how to fix my Garmin, battery replacement or otherwise. I just read other posts, most of which, advised against opening the case. If you are not technically inclined, you are wasting your time trying to fix it except for the reset button. The intent of this forum should be for technical people only, otherwise it serves no purpose. If you want to get yours fixed, I highly recommend GPS Doctor in Miami FL. They have a $50 nominal fee instead of $175 like Garmin. They may charge a little more if you have more problems. You can find them on the web. These devices are getting much cheaper now so the Garmin charge is way beyond being reasonable, IMHO. Good Luck, Phil



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  • Garmin Master
  • 638 Answers

I can't seem to find a problem posted by you so I can't help you.

If we are posting "contact Garmin" for other problems, it's because we are unable to help the poster. Some problems are not solvable on a user-level and must be fixed by the manufacturer. No, I don't work for Garmin, I'm just spending my own time trying to help others with their GPS problems.

Posted on May 28, 2008

  • TO Lady May 29, 2008

    I still can't find any post from you asking for help in replacing the battery for your Nuvi.

    In googling battery replacement Nuvi, I have found a few sites where they sell you the battery and tools for replacement, so I would have recommended that route had you asked. Sorry if you feel we aren't being helpful enough for you.

  • TO Lady Jun 01, 2008

    Phil, not everyone is technically advanced as you, and if we advise people to start opening their units to do self-fixes, they might void their own warranty and render their GPSr totally useless. We have to err on the side of caution for the protection of the consumer. Anyone who feels capable enough to open a GPSr to fix it will probably do so without any prompting from us.



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