Question about Maytag Neptune MDE5500AY Electric Dryer

1 Answer

The heater and timer do not work

I have a Neptune drier, 8 1/2 years old. All of a sudden the timer and the heater stopped working.

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  • adris May 30, 2008

    It helped to confirm that the heat and the timer are related. The problem was that the heater switch was pushed all the way up and and was not making contact to the thermostat. By bringing it down 1/4 of a inch it is now working.
    Thank you for your promptness.


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The timer won't advance unless te clothes are drying with heat.(No heat, no movement).
Check your fuse or breaker box to see if you have a tripped 30 amp breaker,(Flip breaker OFF then back ON), or blown 30 amp fuse.(Replace both 30 amp fuses to eliminate the possibility of being wrong).
If these check ok,(be certain), then you have a breakdown on the heat side of the 240 volt circuit, at which point, I would recommend calling a technician.

Let me know if I can be of any more assistance.

Posted on May 26, 2008

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