Question about Keurig Platinum B70 Coffee Maker

1 Answer

BWorking great yesterday. I cleaned water resevoir and place it back on brewer. Now it will not don anything but a few drops of water.

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  • bro_b165 Oct 02, 2010

    Yes I tried the reset, but it still will not brew, although it displays brewing on the screen. The water heats (can hear it), but the water in the reservoir does not pump in as it normally does. I have reset the reservoir, cleaned the needle spouts. Any other suggestions.

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  • Master
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That's no good at all. Have you tried a simple reset of the system, unplugging it for 10 minutes, then replugging it in? Give this a try and let me know. Does it display anything on the screen, does it act like it's working normally otherwise? No errors / beeps or anything like that?
Let me know, give the reset a try and if it continues let me know... Tim

Posted on Oct 02, 2010

  • Tim Grayson
    Tim Grayson Oct 02, 2010

    Yikes it sounds like the pump has failed for some reason. You say it doesn't even appear to be trying to pump the water? As long as there is nothing blocking the water from coming out of the dispenser there really is no reason it wouldn't work.... the only explanation would be a failed pump. It is a coincidence that it happened when it did, strange coincidence, but one nonetheless.



    I am so sorry about that :(. Do you think it may still be under warranty? If you happened to purchase the coffee maker with a major credit card (not a debit card) there is a good chance it may still be under the free extended warranty most credit cards place on electronics. Please contact your credit card company to inquire if they do this, and they will be able to file the claim and get you a refund for the machine.





    Thanks

    Tim

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Keurig won't work if there is a K-cup in however water flows through perfectly without it?


TRY..Lifting up the water reservoir and drop it back into place. There is a magnet that has to be in the right position and putting the reservoir back into place causes it to go back where it should be.
It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO IT:

Pour approx 48 ouncs of white vinegar into the water resevoir. PLacew a large mug on the drip tray, DO NOT use a K-Cup, press the brew button. Pour contents into sink. REPEAT this process until the ADD WATER idicator light, lights up. Let brewer stand for at least 4 hours while it is on. Discard any residual vinegar in the resevoir and rinse thorughly.
FILL the resevoir with fresh water. Place a lage mug on the drip tray and hit brew, again NO K-CUP, pour contents of mug into sink.REPEAT until "ADD WATER" is indicated.
YOU MAY NEED TO REPEAT THE RINSE CYCLE IF YOU NOTICE ANY RESIDUAL VINEGAR TASTE

GOOD

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TRY...1. Lift up the water reservoir and drop it back into place. There is a magnet that has to be in the right position and putting the reservoir back into place causes it to go back where it should be.

2. It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.

HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

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TRY 1. Lift up the water reservoir and drop it back into place. There is a magnet that has to be in the right position and putting the reservoir back into place causes it to go back where it should be. This method has worked for me.

or 2. It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste

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It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

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It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

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Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

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Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

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1 Answer

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Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

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Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

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The 7920 is a great little carpet shampooing vacuum. Look up manual information for detailed assembly and starting/breakdown procedures. Make certain that the carpet/floor has been vacuumed previous to cleaning with the shampooer! The small nozzle opening will get clogged with as little as a toothpick or cheerio! Step on the rear release arm pedal and drop the handle down to the floor, Pull up on the resevoir bucket handle and place the handle of the resevoir back down to open the top of the tank and fill the bladder with hot water. Replace bucket top and place bucket back into vacuum. Raise the handle until it clicks into place. Fill on board soap/shampoo dispenser by lifting out of chamber on unit and fill with appropriate Bissell or upright shanpoo cleaner. Replace unit and make certain the top is tight. Plug unit in and turn on both vaccuum switch and preheat water switch and wait approx. 2 minutes to get water hot enough to proceed with cleaning. Start by rollling cleaner onto carpet and engage trigger approx 2-3' pathway away from you and then release trigger and draw vacuum /shamppoooer back over wetted area, repeat without using water again unless heavier traffic area. Do not over wet area draw unit back and forth a few times until water runs clear thru the front clear window. Proceed to make another path along side cleaned area and so on.
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1 Answer

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I just had this same problem. It had to be something with the flow from resevoir to first puncture needle...then I realized that I sometimes used the "use your own grounds" accessory, which in trial and error, had sometimes over-filled. So I figured grounds have clogged the top needle, as opposed to the exit needle that support pages always talk about. I filled the resevoir with hot water and ran that through. The hot water + the brewer making it even hotter did indeed loosen up some old grounds up there and cleared it out...and then I did it a second time to get a little more. If hot water doesn't work for you, try some CLR, but don't use the machine normally. Let it sit in th resevoir for a bit, then use the machines drain function without heating the CLR. Then run a few water cycles through to rinse out the CLR.

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