Question about Brother MFC 240C All-In-One InkJet Printer

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When a jet on the Brother MFC-240c print head clogs, how do you access the print head to soak it? And how do you remove the print head to clean up the ink purge area. (This printer cleans itself on every start and every so many hours. This is intentional and is also a design flaw because after a couple years, it results in the highly enclosed print head jets sitting in a pool of drying ink and clogging. And there is NO easy way to get to this print head that I have been able to discover. So....that's my big question. How do I get to the print head. It is independent of the ink cartridges which site in a stationary storage box on the right front side of the printer. The print head itself is above the ink cartridges. I have a clogged Magenta jet. I can see, by following the tubes that ink is getting as far as the print head. Also, does the MFC-240c have a purge tube for each jet? Is there a way to access that, if so, and make sure it is properly connected? I know on some Epsons, the purge tube can come loose and cause the type of problem I am experiencing with the Brother. Thanks, ken

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The short answer to "how to remove print head" is there is no easy way. I don't have the service manual for your machine, but I own a 540CN which is similar and, because I have had similar problems to you, I have invested in the service manual for this machine. To actually remove the head requires a great deal of dismantling, including disconnecting the head position sensing belt which then has to be re-calibrated on re-fitting. The method I used to clear the clogged heads (mine refused to print anything in black) was to force a alcohol based cleaner through the ink supply tube using a small syringe and some windscreen washer plastic tubing. In order to catch the fluid (and flushed ink) I folded a paper towel until I could draw it under the print head. This had to be changed several times as I had to use a lot of cleaner until it flowed out of the head clear. Please note that even after I managed to get the black printing again, and even though for general printing the black printing is fine, if you do a print quality test the block of bars for black is nowhere near as good as it is for the colours. I personally can live with this given the cost Brother will charge you to repair a machine - normally more than a new one !. Hope this helps.

Posted on Oct 04, 2010

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