Question about GE Profile PDS20MFS Bottom Freezer Refrigerator
Refrige/freezer still working but display lights don't work.
SOURCE: Inside Dsiplay Not Always on
Most likely it is the Main Control Board also called the Motherboard. It is located on the rear of the unit behind the smaller axcess panel. Becareful with the wiring if you attempt to change the board. There is a slight possibilty that it is the dispay board, but it is unlikely.
Posted on Nov 25, 2007
I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.
Posted on Sep 17, 2008
Sounds like the unit needs a reset of sorts, Get your food into another refrigerator or ice chests and unplug the unit. let it stand open for several hours (just in case the vents are iced) and then plug it back in.
Posted on Jan 01, 2009
Possible main pcb failure failure which would cause everything to cut out and restart . Is the compressor or back of the appliance hot ?? Do all the control lights go out when the compressor cuts out ??
Posted on Feb 26, 2009
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