Question about JVC GR-D20EK Camcorder
When i turn on the camcorder it says remove lens cap but i have already removed it As soon as I switch on the camcorder in the recording mode, an error message appears on the display "remove lens cap", although it has already been removed. The message disappears immediately, but the LCD display remains black. The camcorder records sounds, but can't record images. As I live in Italy, I have contacted the local customer service, but I doubt I will get assistance from them, since I bought the camcorder in Asia about 16 months ago. After visiting a number of websites dealing with this kind of problems, I realized that my problem is a common one with several Jvc camcorder models, so is there anything I can do? Thank you so much for your advice.
There is a repir thing with certain models see below.
CCD Failure/Lens Cap Warning Error
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
Posted on Dec 24, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 25, 2014 | JVC GR-SXM37 S-VHS Analog Camcorder
Jul 26, 2010 | JVC Cybercam GR-D93 Mini DV Digital...
Jan 04, 2010 | JVC GR-D33US Mini DV Digital Camcorder
Nov 15, 2009 | JVC GR-D22U Camcorder
Aug 09, 2009 | JVC Everio GZ-MG20 Camcorder
Jan 28, 2009 | JVC GR-D50 Mini DV Digital Camcorder
Dec 07, 2008 | JVC GR-D20EK Camcorder
Nov 09, 2008 | Cameras
Sep 25, 2008 | JVC GZ-MC500 Memory Card Camcorder
May 03, 2017 | JVC GR-D20EK Camcorder
1,001 people viewed this question
Usually answered in minutes!