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My mtu setting will not allow me to hook up to xbox live

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Here is a Forum from xbox live hope this helps
http://xbox360help.blogspot.com/2007/03/mtu-failed-on-xbox-live-test.html

Posted on Oct 01, 2010

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I am 14 and was playing xbox live, it shut me offline and when i diagnosed the proble it said my mtu setting need to be at least 1364, how can i fix that?


MTU is the maximum size (in bytes) a protocol is able to send. Not super familiar with xbox but I would check under your network settings. Although I doublt the xbox will allow you to set this. So the next step would be to check your router settings. You will need the following
  • A PC or laptop
  • Ethernet cable
You will need a computer plugged in via ethernet into your router.
  • Open a browser and enter the gateway address in the address bar
  • You can obtain your gateway address by going to a command prompt and typing "ipconfig"
  • Login to your router (if you've never setup the router with a login it will probably be a generic login such as admin/, admin/admin, / or /admin
  • Look for your MTU setting, this is generally under the advanced settings
  • Set it to 1500 if it is not already.
Please comment with how the xbox is connected to your network as well Comment back if you need more assistance
Another cause of xbox live booting you is if someone logs into your xbox live account else where as xbox live only allows for one login at any give time.

Aug 12, 2011 | Computers & Internet

1 Answer

Not enough mtu to go to xbox live at hotel


An MTU is the largest physical packet size, measure in Bytes that a network is capable of transmitting.. If messages are larger than the MTU they are divided into smaller packets before they can be sent. All networks have different MTU's which the owner of the network set at what they want to set it at. 576 is a very common MTU if you connect through PPP. 1500 is the most common MTU for Ethernet connections. The Xbox Live system requires your network to have a certain Maximum Transmission Unit (MTU). MTU values are important to the performance of online games. If this test fails, you can adjust the MTU setting on your network router or equivalent device to resolve the problem. Xbox live requires the network you use to have a maximum MTU. This is key to online gamesing. If the MTU fails then you have to adjust the router you are using. If you cannot access the router to adjust the MTU the you will not be able to play online games.

Mar 22, 2011 | Microsoft Xbox 360 Console

1 Answer

Trying to set up xbox live.


you need to make an xbox live profile not mtu for offline. You have to make a new profile.

Jun 23, 2009 | Microsoft Xbox 360 Console

2 Answers

Mtu settings


Two things needs to be cleared:

1) Which connection did you talking about LAN/WAN?

2) Xbox live may not be up yet, can you verify it?

Most home gateway routers can only change WAM MTU for certain connection type (PPPOE), and cannot set MTU for LAN and other WAN connection.

To change MTU for PPPOE, going to WAN connection setting, and you will see the MTU options box. But do not change it unless your ISP told you to do so.
So make sure Xbox live is online -- I am no Xbox fun so I have no idea how it works, but just guess from your message.

Jun 19, 2009 | Belkin (F5D7633UK4A) Wireless Router

1 Answer

Wr850g cant connect to xbox live


I posted a solution under a different problem, but similar. Basically you will need to pick a static IP for your xbox. Then set that IP address in the router web config >> routing >> DMZ IP address setting. Restart both router and xbox and bingo. Your xbox is now directly connected to your cable modem without the router problems preventing connectivity.

Jun 19, 2009 | Arris WR850GP Router

1 Answer

Mtu setting


In some cases, MTU is not necessary to adjust. Its always automatic and defaulted to 1500. The router model that you have doesn't have MTU settings. You can download the User's Manual HERE. You must do port forwarding and open the xbox live port so you can play xbox live. If it keeps on telling you about MTU, you must set static IP address on your xbox's settings and power cycle your devices.

Jun 02, 2009 | Zhone (6218-I2-200) Router

2 Answers

Can't connect to Xbox Live


mtu is not working cant hook up xbox live

Nov 25, 2008 | Microsoft Xbox 360 Console

2 Answers

Hello my mtu is sayin its failed


The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

May 02, 2008 | Computers & Internet

2 Answers

Live


It's when Xbox live is temporarily down
For repairs and the etc.
It'll be working now.

Apr 21, 2008 | Microsoft Xbox 360 Console

1 Answer

XBox 360 MTU Failed with Router


MTU of 1500 is the standard TCP/IP message length. Only MS Vista allows that to be changed dynamically. If your ISP uses 1500 then you need to use it too. Your Xbox protocol may be blocked by your ISP. You may want to give them a ring...

Jan 04, 2008 | Linksys Wireless-G Broadband Router

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