Question about Brother MFC 420CN All-In-One InkJet Printer

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Not self cleaning

It states it is unable to clean itself, see the routine maintance chapter.

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  • browneyes7 May 26, 2008

    how do you clean this printer, if it's not self cleaning

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Search forum for "unable to clean" or "error 46". It has been written many times.

BTW: you need a new waistink absorber box..

Posted on May 26, 2008

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1 Answer

"clean unable 46 " and see troubleshooting and routine maintenance chapter in users guide.


HI Gail,
Please watch this brother problem related video and solve your problem.

Still having Problem Then follow Us For Brother Printer Support

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The screen shows "Unable to


If you look at the Brother website you will find a trouble shooting guide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the printhead is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck piece of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

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1 Answer

Clean unable 46, See Trouble shooting and routine


When you are doing cleaning process many times, You Purge Countergets overflown, You need to be reset the same by some technical rest code required. By pressing - menu -start - menu , Just go in reset counte and reset the same

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6 Answers

Clean unable 46, See Trouble shooting and routine maintenance chapter in User's Guide.


Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . ryuuzaki182@gmail.com 

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2 Answers

Unable to clean See troubleshooting and routine


the porous pad in your printer need to be replaced and the ink counter need to be reset... you will need to go into the service mode to reset the waste ink counter

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Unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?


unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?

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