Question about Brother MFC-5440CN All-In-One InkJet Printer

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Can't clean. Called tech support had me do some things and ended up with Error 46 and to bring into authorized dealer. Any ideas on what's wrong. Thanks

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Cant print,Unable to clean,how can I solve the problem

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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I am facing the problem of clean unable 46 and clean unable Af please give me solution


The error message "Clean Unable 46" is an indication that the machines ink absorbers are full or almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Clean Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11

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Troubleshooting item 46


You could check for a paper Jam or foreign oblect in the machine, under the top cover and in the back cover.

If there isnt a Jam in the machine it means there is a mechanical problem. There is a sponge in this machine and once it is full it wont be able to absorbe any more ink from the cleanings. You will need to bring it in for services, they would replace the sponge and reset the cleaning counter.

check the brother website for an authorized service center in you're area.

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1 Answer

Unable to clean refer to maintenance guide 46


Hi

Thanks for using FixYa. Printer error 46 indicates that the ink absorber pad is full and required to be replaced by an authorized engineer. To resolve the issue please contact Brother Customer Service from "Contact Us" on their website—

Error 46 solution

Please do rate the solution and revert for further assistance.


Thanks
Rylee

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Error-46


Machine error 46 ("Unable to Clean") indicates the wasteink "sponge" as full, which disables the machine's ability to clean. To fix this, you could get the needed part from a Brother parts dealer and enter the servicemode to reset the counters. However, the more reasonable thing to do would be to just change to another machine. You could also have the machine sent to service, but that most likely would not be worth the trouble. The error is pretty common on old Brother inkjets, so it'll come back eventually even if you replace the part. Newer machines should not have this problem.

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- pull out the AC plug
- put back the AC plug while holding down the "menu" button and keep holding it (15 sec)
- now you are entering the MAINTENANCE mode and "error 46" pops up in the display
- select 8 by using the arrow buttons ,push OK and select 0 and push OK
- 00:00 00:01 OK (the display is showing this message)
- now push the MONO button 25 times until you see PURGE: xxxxx
- Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok
- the purge counter indicates now: purge: 00000
- switch off the printer ,switch it on
- ready to print

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