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The printhead has been contaminated. Run the cleaning cycle in printer a few times and see if it improves. I mostly see this when generic or refilled cartridges are used.
my printer dcp-165 black colour not print not working normaly.when print blank copy.colour printing is working in good condition.when I have done the cleaning it only prints out the colour test.thanks
so go back to maintenance mode. Make sure all carts are at full level, placed well and are secured. press 7 then 6 then 4 by help of arrow-up and set key. display should be init_all. press start bk-copy. when finished (maintenance) press 7-6-3 then start bk-copy. leave maintenance after cleaning procedure by pressing 9 then 9. If youre lucky the generic ink hasnt affected the ph. print a test prit. if you cant see any blocks nor signs the ph needs replacement.
anyway: if you use generic ink do mix some glycerol (glycerin alc.) from drugstore: 2ml of 85%-glycerol with 8ml of generic ink. This prevents the ph nozzels from drying out or clogging!
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