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The player cannot play

I insert the dvd, and it show loading but nothing happen,after a couple seconds it say no disc. Can you help me with this issue... Thank, rossy

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  • bobsjoy May 26, 2008

    i have the same problem and was told my drives are bad

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  • 3,037 Answers

Sounds like you need to clean the laser lens. If you have a cleaning DVD use that first, they can be bought at stores that sell dvd players or like a best buy or walmart. if that doesn't work, try opening up the player by taking off the outer panel and cleaning the lens with some isopropyl alcohol and a q-tip. Let me know how this goes and whether you have any questions or need any more help with this. good luck

Posted on May 26, 2008

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