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You can google your model software, but just plug it in to your computer, or use the cd that came with it. Just use windows explorer to get the files off, and audacity to edit.
Unfortunately there is no way to make this recorder compatible to Vista 64 bit operating system. You may want to call Olympus customer service and see if they can do an exchange to a VN-3200PC or a VN-5200PC as these recorders are both compatible to that operating system. Their telephone number is 800-622-6372 option 2 and then option 3.
This is the info off their site regarding their vista update. It has worked on my new laptop. However, the VN-3100PC is not compatible with anything that runs 64 bit.The following is the url and the info regarding Vista Compatibility. <Best to all>
This download updates the Digital Wave Player software bundled with
Olympus VN-*PC series digital voice recorders from version 2.1.1 to
2.1.4. It enables Digital Wave Player versions 2.0 and later to run on
Windows Vista systems
Here is the download instructions for the VN recorder software it work with the VN 240Pc up to the VN 4100PC and Widows 2000 - VISTA.
Digital Wave Player (2.1): is available via download as a courtesy, please follow the instructions below:
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
After unzipping the file, click on the SETUP.EXE file to begin installation.
Download update: http://olympusamerica.com/files/DWPUP2EN.zip
Download update 2.1.3: http://olympusamerica.com/files/DWPUP4EN.zip
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