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A Microsoft update poped up and after I installed it, I had to restart the computer. Well now it well not boot back up. It keep saying that it didn't turn on successfully. I've tried the "turn on normally" and the "restart with the last setting that worked" and still no response.

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  • paulagold May 26, 2008

    Thank you so very much. I will tell everyone about your site and the life saving help that you provided me. This is my son's computer and I haven't back-up his memory at all and he has 2 years of gaming there to be lost. I could never express the heart felt thanks for your help.

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Start yr system n keep pressing the f8 key a screen will pop up with options. chose safe mode option it should start when don u go to restor settings and restor yr old o.s. if it does'nt start, then u need yr microsoft windows(xp) os to boot from cd rom when just as if u want to install a new o.s but this time, chose the repair option and follow instructions i believe this will solve yr problem.

Posted on May 26, 2008

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1 Answer

Windows 7 installation never-ending loop


andrew it can be a microsoft update.which was pulled back some days
ago.KB/2823324 i dont say it is,only it can be.

Apr 16, 2013 | Acer eMachines Black EL1352G-41w Desktop...

1 Answer

Error 0197 unauthorised change. error 0198 security system . Cannot enter setup. m51 8141 42s. 3.0 gh P4 , 1GB ram


Hi albant1...

ERROR 0198: System Security - Unauthorized BIOS update attempted.

Error message 0197:
http://support.microsoft.com/kb/194397

I would suggest you to do a restore or reinstall your operating system follow the instructions below.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Start your computer in the Safe Mode.
To start in Safe Mode.
Turn your computer on.
Keep tapping F8 while the computer is starting up
When the computer starts select Safe Mode
1. Uninstall any softwear you may have put on the computer before the problem started.
2. Do a complete System Restore: Start>All Programs>Accessories>System Tools>System Restore.
This will bring your system back to a time before you installed the softwear or Microsoft installed drivers,etc.
Note: Just be sure to use a date in a darkened box, that is before your trouble start date.
When you have done the above, restart the computer and if your still having the problem, then the installed drivers,updates,softwear,etc might have
corrupted the Operating System.
If that happened then that means either repair or reinstall the operating system.
You will need to do the following:
1...Repairing the Operating System...
A...You will have to have the Operating Dics that came with the computer.
Note...If you do not have the disks that came with your computer or the ones you should have made when you first got your computer...then you will have to go to the manufacture's webpage and see if they have a recovery disk available for your computer, if they do not a recovery disks available then you can also try ebay to locate the recovery disks.
The original disks will have your product key number that came with the computer, you can also find it on the tower, or under the bottom of your laptop, or maybe the piece of paper that the CD orginally came in may have the number on it.
You can also download a small program and it will tell you your product key number.
Go to the following webpage to download your FREE key finder.
http://www.magicaljellybean.com/keyfinder/
B...You will now insert the disc into the CD/DVD player
C...Restart the computer
D...When the window opens that tells you to press "Any" key, you will press any key you want to press.
E...If you do not receive a message that says "press any key to boot from CD", then then the computer is not ready to boot from a cd.
To correct this problem you will have to go into your computer's Bios and change the computer to boot from a CD.
To get into the Bios, shut the computer off,restart, while the computer is starting up keep tapping F1 as the computer is starting up.
When you are in the Bios, select to boot by CD by moving the cursor with the direction arrows on the keyboard.
Once you have selected to boot by cd the exit and restart the computer...the disc is already in the cd/dvd player.
Your system will then boot from the cd.
F...After a minute or less it should ask you if you want to Quit Repair, or Continue.
You will select Repair this time, but you may have to come back here and select Install if the repair does not work.
It will ok the agreement document if it asks you too.
Tap F8 on your keyboard to pass it when ready.
It will ask you if you want to Install, Repair, Delete Partition, or Quit.
Select Repair
Inside the box there will be one or two partitions.
Choose the largest partition.
After you have chosen the largest partition, you will then press the "r" key to start the repair
After the repair is complete, then you will need to restart your computer.
G...Computer Restart
After the repair is complete, shut the computer down (the computer will shut down a few times during the installation of the operating system
that is normal).
Then restart your computer, when the computer restarts it will have a box to put your product key...put the product key in the box and click.
The computer should start up and run as if it was a new computer.
You do not need to re-register
You can now remove the disc.
-----------------------------------------------------------------------------------------------------------------------------------------------
If this fails to clear your problem then you may have a hardware problem.
It could be faulty ram
If you still have the same problem, then you have two choices.
1.Reinstall the entire Operating System and you may have to update some drivers.
This will require you to go back to the start of the repair info and select Install instead of Repair.
2..Take your machine in to have the hardware tested.
Keep in mind that if you do a complete reinstall of the Operating System you will lose all the information on the computer,such as pictures, programs, videos, everything you installed will be gone.
Please take time to rate me four thumbs up


Sep 11, 2011 | IBM ThinkCentre M51 PC Desktop

1 Answer

I have this window that keeps popping up ''sonic Update Manager''. They want me to put in a cd that has the file um.msi in it. This was a download so I do not have a disk. I continually ''end Task'' in the...


Follow this procedure and your problem will be resolved. Do exactly i say..!

Step 1:- First Downlaod the windows Clean up utility.

http://support.microsoft.com/kb/290301

Click on the link above --> and then Under Summary Option on this page.

Click on the link mention below:-
( Download the Windows Installer Cleanup Utility package now. )

Install the windows clean up utility on the computer.

Once it is installed Hit the finish button.

Now Click on start-->go to All programs-->navigate
Microsoft windows Clean up utility software.--> click on it and runn it.

Once the Clean up utility window opens up.

Find out sonic Update Manager in the list you see.

Click on it and highlight it .

Now click on the button remove at the botton of that screen.

Once it is gone. Restart the computer your system will not pop up that message again.

( Reason :- The reason why you are getting that message is that the sonic Update Manager software is not installed properly on your system which is why it keeps poping up the MSI ( microsoft Installer ) on your screen for sonic Update Manager. )

So to get rid of it just remove the MSI from the list in windows clean up utility and it will not pop up again.

Let me know if it works for you.

Please do follow the instructions as provided. It will work.








May 11, 2010 | PC Desktops

1 Answer

Dell 4700 bios a06 2.8 ghz 64 bit bus=800mhz pentium 4 2.8 ghz microsoft xp pak 2 moterboard light= green abcd lights=green reset bios to factory settings computer keep shutting down.. windows dialog box...


You have a rootkit virus, the only answer is reformat the drive and start fresh, sorry.
After a fresh install is done immediately install service(can be downloaded free from microsoft.com) pack 3, because sp2 is vulnerable to a host of trouble.

Apr 17, 2010 | Dell Dimension 4700 PC Desktop

3 Answers

Ntldr is missing press ctrl alt del to restart cant install o/s


This problem may occur if the basic input/output system (BIOS) on your computer is outdated, or if one or more of the following Windows boot files are missing or damaged: Ntldr
Ntdetect.com
Boot.ini To resolve this issue, verify that the BIOS on your computer is current, and then use one or more of the following methods, as appropriate to your situation, to repair the Windows 2000 startup environment.
Verify That the BIOS on the Computer Is Current loadTOCNode(3, 'summary'); Make sure that the latest revision for BIOS is installed on the computer. Contact the computer manufacturer to inquire about how to obtain, and then install the latest BIOS update that is available for the computer.
Method 1: Use a Boot Disk to Start the Computer loadTOCNode(3, 'summary');
  1. Create a Windows 2000 boot disk that contains the following files: Ntldr
    Ntdetect.com
    Boot.ini
    Ntbootdd.sys For more information about how to create a boot disk, click the following article numbers to view the articles in the Microsoft Knowledge Base: 301680 (http://support.microsoft.com/kb/301680/ ) How to create a boot disk for an NTFS or FAT partition in Windows 101668 (http://support.microsoft.com/kb/101668/ ) How to use a Windows boot disk to prevent boot failure
  2. Modify the Boot.ini file to point to the correct hard disk controller and to the correct volume for your Windows installation. For more information about how to create a boot disk, click the following article number to view the article in the Microsoft Knowledge Base: 311578 (http://support.microsoft.com/kb/311578/ ) How to edit the Boot.ini file in Windows 2000
  3. Insert the boot disk into the computer's floppy disk drive, and then restart the computer.
  4. Copy the Ntldr file, the Ntdetect.com file, and the Boot.ini file from the boot disk to the system partition of the local hard disk.
Method 2: Use the Recovery Console loadTOCNode(3, 'summary');
  1. Use the Windows 2000 Setup disks to restart the computer, or use the Windows 2000 CD-ROM to restart the computer.
  2. At the Welcome to Setup screen, press R to repair the Windows 2000 installation.
  3. Press C to repair the Windows 2000 installation by using the Recovery Console.
  4. Type the number that corresponds to the Windows installation that you want to repair, and then press ENTER. For example, type 1, and then press ENTER. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 229716 (http://support.microsoft.com/kb/229716/ ) Description of the Windows Recovery Console
  5. Type the Administrator password, and then press ENTER.
  6. Type map, and then press ENTER. Note the drive letter that is assigned to the CD-ROM drive that contains the Windows 2000 CD-ROM.
  7. Type the following commands, pressing ENTER after you type each one, where drive is the drive letter that you typed in step 4 of "Method 2: Use the Recovery Console," of this article: copy drive:\i386\ntldr c:\

    copy drive:\i386\ntdetect.com c:\If you are prompted to overwrite the file, type y, and then press ENTER.

    NOTE: In these commands, there is a space between the ntldr and c:\, and between ntdetect.com and c:\.
  8. Type the following command, and then press ENTER: type c:\Boot.iniA list similar to the following list appears: [boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINNT [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000 Professional" /fastdetect If you receive the following message, the Boot.ini file may be missing or damaged: The system cannot find the file or directory specified.
  9. If the Boot.ini file is missing or damaged, create a new one. To do so, follow these steps:
    1. Use a text editor, such as Notepad or Edit.com, to create a boot loader file similar to the following boot loader file: [boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINNT [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000 Professional" /fastdetect For more information, click the following article number to view the article in the Microsoft Knowledge Base: 102873 (http://support.microsoft.com/kb/102873/ ) Boot.ini and ARC path naming conventions and usage 301680 (http://support.microsoft.com/kb/301680/ ) How to create a boot disk for an NTFS or FAT partition in Windows
    2. Save the file to a floppy disk as Boot.ini.

      NOTE: If you used Notepad to create the file, make sure that the .txt extension is not appended to the Boot.ini file name.
    3. Type the following command at the Recovery Console command prompt to copy the Boot.ini file from the floppy disk to the computer: copy a:\Boot.ini c:\
  10. Type exit, and then press ENTER. The computer restarts.

Jul 07, 2009 | Compaq Evo D500 PC Desktop

1 Answer

Hp d532 trouble


your known config is also probably not working .
try to format and re-install the boot partition.
this means your drive c: , leaving your data intact.

Jan 11, 2009 | HP Compaq d530 SFF PC Desktop

2 Answers

Hi, I have just tried to install Wireless-N Broadband Router model WRT 160N (CA. It said set up is complete but it says for the program to run I need to install a version of .NET Framework...


You should be able to download that from the microsoft site.

http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

Oct 10, 2008 | PC Desktops

1 Answer

A person has locked my computer and nothing will let me log on. it says it has a restriction and i dont know why and i cant seem to fix it.


Sounds like someone tapered with your computer while you weren't looking lol

You may need to perform a system restore to get control back.

You can restore the system by placing your windows CD in the CDROM drive normaly drive D:

Restart the computer

Go to your BIOS

Make sure the boot sequence is set to

1st Boot Device - CDROM D:
2nd Boot Device - Primary HardDrive C:
3ed Boot Device - Floppy A:

Or CDROM,C,A

then save and exit

restart the computer

you should see ( Windows is now starting your computer )

and the install process will begin.

once windows is installed and you've put your key in

you should go to the windows update site to download ALL critical updates and service packs

Then you'll want to load driver software for your computer,

Az

Sep 15, 2008 | Northgate PC Desktops

1 Answer

The Computer has trouble restarting Windows XP. I have to shut it down and unplug it for at least 2 minutes in order for it to start normally past the black screen. Otherwise, it will keep restarting...


I'm guessing from what you are saying, that it will in fact boot to safe mode. the culprit is most likely a resently added program. my other favourite is thermal shut down. remove the cover (after it is shut down and power is removed) and see if it's filled with dust and dirt. when the case is off start the computer up. are all the fans working as well ?

Robert

Aug 27, 2008 | PC Desktops

1 Answer

2009 anti virus program keeps on poping on the computer screen. It's massing up my software.


Hi nhnvk,

Hope you have anti-virus and anti-spyware programs If so, boot your computer to "Safe" mode with networking. Update your anti-virus and anti-spyware programs. Then run the programs either one at a time or simultaneously (tip: run both programs twice). If this does not work, then the next best thing to do is to reformat your hard drive and re-install all your programs. Of course you'll need to back up all your pertinent files.

Good luck and thank you.

Jul 22, 2008 | PC Desktops

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