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Have purched norton 360 2.0 seems to run ok but the icon appears on the screenfor an upgrade. Following the instructions seem to want me to remove the installtion which is already running and start again. Surely the version 2.0 part of the prog . should already be running hope you can help J. Rumble

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The upgrade is a sales pitch built-in by norton. If the internet security icon is in the task bar (lower right), it is running.

Posted on May 26, 2008

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I purchased this computer, 2 gig memory last year. I had just put in Norton and it is running SUPER slow. How can I reset this computer to run normal? This is not the laptop


I have known several people who have had similar issues with norton, It seems to be quite resource hungry, if you really want to keep norton then I would suggest a RAM upgrade to give your machine more power, alternatively, you could try another antivirus, I use Microsoft Security Essentials and it works well for me.

However, check to see if norton is running a system scan, this will almost definately make your machine run slower.

May 05, 2011 | E-Machines eMachines Desktop PC

Tip

How To Completely Remove All Norton Products


Use the Norton Removal Tool to remove a failed installation or a damaged Norton product. Note: The Norton Removal Tool uninstalls all Norton 2003 and later products, Norton 360, and Norton SystemWorks 12.0 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.

You may need your Product Key if you plan to reinstall your Norton product.
Click here for help finding your Product Key.

Completely Remove All Norton Products
  1. Download the Norton Removal Tool.
  2. Close all programs and run the Norton Removal Tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.

on Feb 20, 2011 | PC Desktops

2 Answers

I have a HP computer, with Windows XP,2002. I had Norton Antivirus 2007, via CD, added to my computer. I want to UNinstall the program. Everything seemed to go OK, --then a display that said, Setup...


Hi co2donjo,

It appears that your un-install didn't quite finish in its entirety, no problem try this:
First off, go to control panel and click on security, see if windows still recognizes norton as your antivirus. If not and it says you are unprotected, go ahead and download the av of your choose, however, Avast is hard to beat, its free and reliable. Follow the setup instructions. You may get a message that says "Avast has detected other av programs install on this computer-do you want to continue with install, click yes or OK. Once your av is up and running go around and delete anything and everything that says norton/symtac. There are quicker ways of deleting the norton av, but, that would depend on your level of windows expertise. You don't want to go snooping through your root directory or your root if your not clear on what to do, so, try this and see if it helps.

Thanks for using FixYa.com

Sincerely, cyyyd7

Oct 10, 2008 | PC Desktops

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I got norton360 in march this year,i had it installed,and now has stopped working,dont know why can you help please,i think my cd rom has stopped working also.as i tried to re install the norton cd,not...


Have you tried the free Live Chat Support? It really works and is fairly fast. They seem to be pretty knowledgeable too. If you want to, you can turn control over to the support people and they will uninstall and reinstall right before your eyes.

Norton360 has a few querks. I've had a couple problems, including the first installation. If you can't get to the support I would suggest you download and run Nortons Removal Tool. You can get it at:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Then try to reinstall 360. You will have to have your CD Key or hopefully you registered with Symantec, in which case they can authenticate your program. After you reinstall it make sure you run LiveUpdate several times. It seems it takes a few tries before it gets everything up to date.

If indeed your CD is not working, you can still download 360 from Symantec, install it and authenticate it if you're registered.

(BTW, if you have Version 1.0, you can upgrade to Version 2.0 for free.)

Sep 13, 2008 | PC Desktops

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | PC Desktops

2 Answers

I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system. For the last few months my computer has been running real slow and freezing and locking on me. Today...


firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

Jul 11, 2008 | PC Desktops

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | PC Desktops

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