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Every time we try to use the internet it says unable to find server, if we unplug the ntl modem and plug it straight back in the internet connects how do we solve this

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Sounds like the internet connection is not setup to Ur modem. When u unplug it redetects the modem and connects. try uninstalling the modem from the control panel - system - device manager. keep the modem connected and reboot. U may have to use control panel - add/remove programs any programs the modem cd installed. on reboot use the modem cd only to get the driver and let windows control the modem.

Posted on May 26, 2008

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Can connect to router but not internet


Ok so the router will broadcast even without an IP from the modem. Without the IP even though your pc is talking to the router you will have no internet. The IP is assigned to the modem from your ISP "internet service provider" The router has to assume the IP then assign a mac address to the pc using the internet. A residential modem meaning your not a business is given a dynamic IP which can change at anytime the blade server wants it to. A business gets a static ip which never changes. There lies your issue. Whats happened is your modem has been assigned a new IP and the router is still trying use the old IP. So unplug your modem and router. Plug the modem back in and let it sync up. Once all the lights are back on "with exception for the "link" light plug the router back in give it a cpl minutes your internet will work again.

Apr 03, 2014 | Acer Computers & Internet

2 Answers

Can not get internet connections


First try to reboot your router ... just unplug it for about 30 seconds and plug it back in. See if your router shows back up (assuming you are wireless) or if connected via a CAT5 cable your internet connection gets restored.

If that does not work ... sometimes its helpful to reboot your DSL/Cable modem. First unplug the router, then unplug the modem, after the modem come back up, plug the router in.


Hope these steps help.

Apr 28, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

Cant access internet (e-mails), possible dns error,and Domain Name Server may be down. Pinged remote host but no response


Sounds like either a cable has come unplugged/broken, the router/modem is on its way out, or your DNS cache needs to be cleared.
In this order:
Unplug the modem and/or router power cords. While unplugged, make sure the cat5 cables are connected securely(if using wired net).
Wait about 30 seconds to a minute, then plug the modem and/or router back in.

Test your internet connection.

If there still no connection to the internet, Click Ctar>Run, type in cmd, hit enter. This opens the command prompt.
On the black screen, type in ipconfig/flushdns
Close the command prompt, and re-test your internet connection.

If it still fails, verify with your ISP that your internet connection is active, and try a different router and/or modem.

Feb 13, 2009 | Computers & Internet

2 Answers

We just purchased a new Belkin Router and we can't get on line using it. Can you help us?


Suggest you use this site I'm pretty positive it will help you connect..

http://www.portforward.com/english/routers/port_forwarding/routerindex.htm

Just scroll down look for router name and model #.

Nov 27, 2008 | Belkin Computers & Internet

1 Answer

I have a belkin wireless g router model no f5d7230-4 and when i use it with my ntl broadband modem model 08004eu it causes my internet connection to keep going off,when i phone ntl they tell me to...


On and off at what rate? Every few seconds? Every few hours?

Does it cause the internet light on the modem to go off, or just the internet connection in the computer?

If you're using it wirelessly, what adapter in the computer? How far is the computer from the router?

(The router should work with any broadband modem.)

Sep 10, 2008 | Belkin Computers & Internet

1 Answer

I have connected my Wireless G Router #F5D7230-4 to the modem as instructed in the instructors manual and I am unable to obtain a internet connection. I have tried to disconnect from modem and router and...


what kind of brand is it? and make sure your ethernet cable pluged in back of router where its supposed to be and reset your modem first when lights start lighting up reset your router...by reseting i mean unpluging power from equipment...hope that helps

Aug 23, 2008 | Belkin Computers & Internet

1 Answer

I can't get my acer laptop to connetct to the internet


cannot connect to the internet is a very tedious process. first try to contact your isp provider. are you using a wired connection or wireless? is it a dialup or dsl connection? try doing this first
turn off and unplugged both your modem and computer. once unplugged press and hold the power button of your computer for 5 seconds to drain all information in the memory. next you will press the power button of your modem (unplugged) to remove all information. then after 5 minutes try to plug the power cable of your modem and turn on your modem. wait till the modem lights stabilizes and gets green then plug back your computer and then turn it on. try connecting again
try also checking your ethernet port whether it has a light at the back indicating it is working
do this also
click start>run
at the run windows type cmd
then type this ping 127.0.0.1
if you get a 0%loss that means to say that your lan or ethernet card is good and working.
try resetting your internet explorer. pullup an explorer then click on tools>internet options>advance>reset or restore
check also under internet option under connection tab lan settings. click on lan settings and make sure nothing is checked in any of the box on that page.

Jun 20, 2008 | Acer Computers & Internet

1 Answer

I have the Linksys WRT150N which provides the connection for my daughters E SYSTEM laptop and has been working fine but now can,t get internet connection as can,t find server. Router appears ok as in all...


Try unplugging the modem first, then unplug the router. Let them both sit for about 30 seconds. Next plug the modem back in and wait another minute or two. Then plug the router back in and wait for the connection to go through.

May 23, 2008 | Computers & Internet

1 Answer

When I try to reinstall my router I can't get beyond the first step as the disk thinks our computer is not connected to the internet when it is. It convinces my computer that it is no longer connected....


Step 1: Turn off your computer, router, and disconnect the power to the modem.

Step 2: Connect one cable between the modem and the router's internet port

Step 3: Connect another cable between the router and the computer.

Step 4: Turn on the computer, then the router, then the modem - in that order.

Step 5: Now try running the setup disk.

Explanation: The modem has a security feature that disallows more than one device from connecting to it at one time. Once a specific device is connected, the modem expects that device to be connected at all times. If you unplug your computer from the modem and plug in the router without disconnecting the power to the modem, the connection will be rejected. This probably explains the reason for the error message you were receiving.

Furthermore, you do not need the installation disk in order to install your router. Open your browser and type http://192.168.1.1 in the address bar. A username and password screen will appear, the default is usually admin/admin for both, but if that doesn't work just try admin in the password field. When you have successfully logged into the web utility, you will be able to alter the settings at your discretion. For the most part the router will work upon proper cable connections, however you will want to enable security features to prevent attackers from gaining access to your computer.

May 04, 2008 | Computers & Internet

1 Answer

Became new customer to comcast-got the bundle package, internet,phone,cable. Voice overlay modem to accomodate internet and phone lines. Did not use their wireless router-using exsiting router D-Link model...


Hi jad123,

I am sorry to learn about the problems you are experiencing with your service.

I will be happy to reach out to my contacts to assist you in resolving this issue. Please feel free to contact me so that I can get more information from you.

Thanks in advance!

Mark C.
Comcast Executive Offices
We_Can_Help@cable.comcast.com

Apr 10, 2008 | Computers & Internet

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