Question about Canon DR-2580C Path-Through Scanner

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I have a device connected and the scanner appears in the control panel, however, Windows fax and Scan is not recognizing the scanner.

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  • Canon Master
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Try uninstalling device, download install program from Canon, and follow the install directions exactly, specifically do not Plug and Play.

Posted on Oct 01, 2010

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My scanner doesn't communicate with my computer but my printer does


Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.

If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.

If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.

Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:

1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
2. Click on FILE then select FROM SCANNER OR CAMERA.
3. Choose COLOR PICTURE.
4. Scan.

If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.

To restart this process please follow the steps listed bellow.

1. Click on Start > Control Panel > Administrative tools
2. Double-click on Services to access the list of available services.
3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
4. Select the STOP option.
5. Click the START option to restore the service.
6. Try scanning again into Paint.

If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.

If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.

If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.

Nov 11, 2011 | Epson WorkForce Office Equipment &...

2 Answers

Micorsoft Windows Fax and Scan has stopped working. > A problem caused the program to stop working correctly. Windows will close > the program and notify you if a solution is...


If if was working properly in the past, the problem is usually due to the device (your scanner, fax or camera) has somehow come unplugged from it's USB connector and Windows no longer "sees" the device. Try powering OFF the unit, unplug your USB cable from it. then power OFF your computer. Now, power ON your computer, log into Windows. Next, plug your scanner/fax/camera into an available USB port. WATCH to see if Windows detects the device. IF it does, attempt to scan an item... it should start the Scan/Fax wizard.
IF it does NOT recognize the unit or start the wizard, I would look to remove the device from Device Manager and try again.

Mar 09, 2011 | Computers & Internet

1 Answer

Cant get scanner to work


PROBLEM SOLUTION :

1. Don't install software/drivers form the HP CD. If already done, uninstall them using setup.exe from this CD

2. Connect the psc2210 USB cable to the PC. Windows will load divers from Internet but will not be able to install two of them: "psc2200 Series" and " Hewlet Packard psc2200 Series ". Repair assistant will not be able to fix the problem either (probably the Windows 7 bug).

3. In the « Control Panel->Hardware and Sound services », activate "Device Manager" found under « Devices and Printers ».

4. Under « Other devices » look for « HP psc2200 Series » with a small « bulb » icon, bearing a yellow question mark. . Select « update driver » for this icon : Windows scans Internet and installs the related driver , followed by the message « Windows has successfully updated driver for your device HP psc2200 series »

5. In « Device Manager the «HP psc2200 series » now appears under « Imaging Devices ».

6. In the Control Panel, under « Devices->Printers and Faxes » the icon of the HP psc2200 series is now shown without the error warning. Clicking on this icon offers several choices, "Start scan" being one of them

Jan 14, 2011 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

I bought a new hp computer with Windows 7 OS. My hp Officejet 7310 now will not scan. The HP Solution Center that was downloaded with the HP Officejet All-in-One series Windows 7 driver disc (new, just...


A full feature software and driver package for Windows 7 is not available for your product. However, the Windows 7 operating system installed on your computer contains a basic driver solution for your product. With the basic driver, some of the advanced product features are not available. You can print from a software program, and import and view images on a memory card, if your product has a memory card slot. With this basic driver, the buttons on the product do not function and some of the advanced product features are not available. How to Scan a Document in Windows 7 By Greg Harvey The Windows Fax and Scan utility enables you to scan documents and pictures. Before you can scan documents and pictures, you must have a scanner installed on your computer. Your scanner must be listed in the Devices section of the Devices and Printers Control Panel window.

To check to see if your scanner is properly installed, open the Device Stage. Choose Start?Devices and Printers. If Windows doesn't automatically find your scanner, you can manually add it in the Devices and Printers window by clicking the Add a Device button in the toolbar and following the wizard's commands.

  1. Choose Start?All Programs?Windows Fax and Scan.

    Windows 7 opens the Windows Fax and Scan window.

  2. Click the Scan button in the Navigation pane, then click the New Scan button on the toolbar.

    The New Scan dialog box for your scanner opens.

  3. Use the settings on the right to describe your scan.

    By letting the computer know what you're scanning, its color profile, and the type of file you plan to create, you enable Windows Fax and Scan to create the highest quality scan.

  4. Click the Preview button to see what your document will look like.

    Make any last minute changes.

  5. If you're happy with the preview, click the Scan button.

    Windows scans the document and presents you with an image of your document.

  6. Click the Save As button and complete the necessary information.

    Enter the filename, the type of graphics file you want saved, and then click the Save button.

To automatically forward the document you've just scanned as an attachment to a new fax message, click the Forward as Fax button.

The scan feature in the Windows Fax and Scan utility is set primarily to scan text documents. If you want to scan a photograph or other graphic, you're better off doing that directly within the Windows Live Photo Gallery.


Read more: http://www.dummies.com/how-to/content/how-to-scan-a-document-in-windows-7.html#ixzz15JFYWJQ1

Nov 15, 2010 | Computers & Internet

1 Answer

Scanning the document


I'm confused? The listed product is a Fax/Modem, not an all-in-one. It doesn't have a scan function. To send a document via a fax, you will need to scan it with a scanner (separate hardware) and then fax it. In Windows 7, a program called Windows Fax and Scan is included. If the devices are installed with the correct drivers, you can do the two steps in one program. Open the program, click on New Fax. Select Insert > Pages from Scanner (only available if the scanner was on and connected when Fax and Scan was started). Scan the document; fill in the contact information for the receipient and send. The Contact information may take a few steps since it is a Windows Contact page.

I hope this helps.

Cindy Wells

Apr 09, 2010 | Hiro V.92 56K PCI DATA FAX VOICE MODEM...

1 Answer

My canoscan fb620u shows device offline.


It your using a newer windows you probably need new software. Try Vue Scan it worked for me on Windows 7 64bit and I have the same scanner. With out dated software it wont recognize the scanner. Hope it helps

Dec 24, 2009 | Canon CanoScan FB620U Flatbed Scanner

2 Answers

Scanner won't communicate with computer


Try this,

Go to Control Panel >> Device Manager, look for the scanner in 'Device Manager' under 'Imaging Devices'
Right click on it and select 'Uninstall' and allow it to be uninstalled.
Remove the USB lead from the scanner.
Re-boot the Computer.
Once windows appears and is ready toi use, re-connect the scanner USB lead.
Windows should re-install the drivers and tell you the scanner is ready to use................hopefully!

Mar 25, 2009 | Canon CanoScan 4400f MultiFunction Color...

3 Answers

Epson Stylus CX9400 Fax


From your Win Vista Computer;

1.) Try to uninstall ( epson scan ) in the Control Panel / Programs and Features ones it is removed.,

2.) Download TWAIN Driver and EPSON Scan Utility v3.20A > epson12384.exe

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=90753&prodoid=63070382&infoType=Downloads&platform=Windows

3.) Ones it is downloaded and installed to your computer., try to launch epson scan ( if same issue persist )

>> On the Device Manager (Vista) if the Epson Scanner is listed under "Other Devices" -- with a yellow " ! " < right click on it and click on update driver., make sure that the option selected is " Install the software automatically (Recommended) and then press next > ..... you may need to restart your computer after this procedure..

>> Then try to scan again

Note >> if a pop on your computer for ( New hardware Found ) just ignore it / close it., after the scanner driver is installed it will go away.....

Jan 31, 2009 | Epson Stylus CX9400 Photo Printer

5 Answers

HP LASERJET 3050 SCANNER: ERROR (not set up on pc).


Shirley,

If your still looking for a solution, or to those of you who have a similar problem, the following fixed my problem after trying to resolve the issue over the last year!!!!

I also received the "not set up on pc" message and tried re-installing the software numerous times.

Finally resorted to re-installing windows XP (because of this and other software glitches) and re-installed the Laserjet 3050 software again...but could not get the printer to install.

The problem was occuring while the software was asking to "plug in the usb cable", but would not complete the installation. It was not recognizing the device....the solution was to reset the laserjet 3050!!!!

to reset, push the "menu" button, < (left arrow), go to "service", "enter" button, > (right arrow), "Restore Defaults", "enter" button.
This should reset the factory defaults.

After this, I re-installed software, working!!!!!

Puas

Dec 14, 2007 | HP LaserJet 3050 All-In-One Printer

1 Answer

The printer will not scann to the computer


Are you able to print? I suspect so. If not your probably looking at a bad cable or corrupt windows drivers.

The director software uses it's own system to talk to the printer via scan / fax though printing is controlled by windows itself. Since scan and fax are the same function to the printer, essentially i would start by re-installing the director software.

1. Remove it via add/remove programs, don't reinstall over. It may work but you'll likely just waste time, you want all it's files gone and replaced with new ones.

2. If that has no effect remove the printer from Control Panel > Printers. Also remove the scanner device from Control Panel > System > Hardware > Device Manager >

3. Reboot, windows doesn't really remove things till you shut it off.

4. Install the director software again, hook up the printer when asked.

Again:

If you can print at all communciation with the device is perfectly fine from a hardware perspective.

If you can fax without the computer then your scanner and such is fine from a hardwware perspective.

So your problem is simple software, either windows devices install or hp director. Both simple to remove and re-input.

It's very

Nov 09, 2007 | HP Photosmart 2710 All-In-One InkJet...

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