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No sound from toshiba satellite t115_s1100, the motherboard is a toshiba satellite t110, i cannot play itunes, dvds ect. think it is a problem with sound card, can i fix manually? it is under warranty but iam out of the country travelling.

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  • hatchettdeni Oct 01, 2010

    thanks for the swift reply, there are no yellow exclamatory marks, and i have windows 7, it is only 3 months old but i am out of the country travelling,

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If its a driver issue then ofcourse you can do it yourself. Open device manager. Start-> Run type in devmgmt.msc and under sound video and game controllers see if any of the devices have a yellow exclamatory mark next to them. Also let me know whats your OS(XP, Vista, Windows 7?) so that I can get you the driver.

Posted on Oct 01, 2010

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  • eagle338
    eagle338 Oct 01, 2010

    In that case I do think it is a board level problem. It might not be a good idea to open it up as it will void your warranty and you will have to shell out a fortune to get it fixed as this laptop has on-board audio which means the motherboard needs to be replaced. Try calling the local Toshiba customer care and quote your service tag number to see if they are willing to fix it.

  • hatchettdeni Oct 01, 2010

    thanks alot for your help, sounds pretty serious???
    would this only be able to be performed by toshiba, or would a local dealer here in peru be able to manage it you think?? i am pissed its only 3 months old and now being abroad im stuck,

  • eagle338
    eagle338 Oct 02, 2010

    I just remembered some thing else. Just have a look under othe devices to see if the sound device is there. Yes a local dealer can fix it but be aware that this will void your warranty.

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