Question about GE 28112EE2 Cordless Phone

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I have a Thomson DECT 6.0 cordless phone Model 28111EE2-4. One phone is fine but the other phone's LED display does not show anything. How can I correct this?

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  • mjhhosaka Oct 01, 2010

    I did what you suggested but it still has no display.

  • mjhhosaka Oct 03, 2010

    I tried everything and I don't think the battery is the problem.

  • mjhhosaka Oct 05, 2010

    Yes, the display worked at one time, then it stopped working several months ago. Now the phone is powered on but there is no display.

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  • Master
  • 3,278 Answers

Hello.

First, remove and reinsert the battery. Then, re-register the handset.

Hope this helps.

Posted on Oct 01, 2010

  • 2 more comments 
  • NinaE Oct 01, 2010

    Hello, again.

    It's probably the battery.

    Be certain that the battery is fully charged.

    If so, try replacing the battery.

  • NinaE Oct 04, 2010

    Hello.



    Be certain that the unit is connected to a non-switched outlet (outlet
    that does not turn off). Disconnect the A/C power supply from the base
    and reconnect it.



    Did the display work at one time and then stopped working ? Is the phone powered on but there is no display ?

  • NinaE Oct 06, 2010

    If you haven't tried, take the battery out of the handset, plug it back in, and the LCD display would possibly reset.

  • NinaE Oct 06, 2010

    possibly = hopefully

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Reset Procedure for Cordless Phones

Question:
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What is the general reset procedure for cordless phones?
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Answer:
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1. Disconnect Battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect Battery to hanset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base in most instances

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