Question about HP CC3310 (a9863a) Server

2 Answers

Unkown SCSI Problem

Hi Experts,

I got below error messages from the /var/log/messages file. Do you know what does it mean? and how (the cause) it will be generated? Do you have any ideas?

May 26 14:45:00 Server-A kernel: Kernel Free SCB list: 2 1 6 5
May 26 14:45:00 Server-A kernel: Sequencer Complete DMA-inprog list:
May 26 14:45:00 Server-A kernel: Sequencer Complete list:
May 26 14:45:00 Server-A kernel: Sequencer DMA-Up and Complete list:
May 26 14:45:00 Server-A kernel:
May 26 14:45:00 Server-A kernel: scsi1: FIFO0 Free, LONGJMP == 0x8277, SCB 0x0
May 26 14:45:00 Server-A kernel: SEQIMODE[0x3f] SEQINTSRC[0x0] DFCNTRL[0x4] DFSTATUS[0x89]
May 26 14:45:00 Server-A kernel: SG_CACHE_SHADOW[0x2] SG_STATE[0x0] DFFSXFRCTL[0x0]
May 26 14:45:00 Server-A kernel: SOFFCNT[0x0] MDFFSTAT[0x5] SHADDR = 0x00, SHCNT = 0x0
May 26 14:45:00 Server-A kernel: HADDR = 0x00, HCNT = 0x0 CCSGCTL[0x10]
May 26 14:45:00 Server-A kernel: scsi1: FIFO1 Free, LONGJMP == 0x825e, SCB 0x0
May 26 14:45:00 Server-A kernel: SEQIMODE[0x3f] SEQINTSRC[0x0] DFCNTRL[0x0] DFSTATUS[0x89]
May 26 14:45:00 Server-A kernel: SG_CACHE_SHADOW[0x2] SG_STATE[0x0] DFFSXFRCTL[0x0]
May 26 14:45:00 Server-A kernel: SOFFCNT[0x0] MDFFSTAT[0x5] SHADDR = 0x00, SHCNT = 0x0
May 26 14:45:00 Server-A kernel: HADDR = 0x00, HCNT = 0x0 CCSGCTL[0x10]
May 26 14:45:00 Server-A kernel: LQIN: 0x8 0x0 0x0 0x8 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0
May 26 14:45:00 Server-A kernel: scsi1: LQISTATE = 0x2a, LQOSTATE = 0x0, OPTIONMODE = 0x42
May 26 14:45:00 Server-A kernel: scsi1: OS_SPACE_CNT = 0x20 MAXCMDCNT = 0x1
May 26 14:45:00 Server-A kernel: SIMODE0[0xc]
May 26 14:45:00 Server-A kernel: CCSCBCTL[0x4]
May 26 14:45:00 Server-A kernel: scsi1: REG0 == 0x2f15, SINDEX = 0x100, DINDEX = 0x102
May 26 14:45:00 Server-A kernel: scsi1: SCBPTR == 0x0, SCB_NEXT == 0xff40, SCB_NEXT2 == 0x3
May 26 14:45:00 Server-A kernel: CDB 3c 1 4 0 0 0
May 26 14:45:00 Server-A kernel: STACK: 0x14 0x125 0x125 0x0 0x257 0x257 0x240 0x23
May 26 14:45:00 Server-A kernel: <<<<<<<<<<<<<<<<< Dump Card State Ends >>>>>>>>>>>>>>>>>>
May 26 14:45:00 Server-A kernel: DevQ(0:0:0): 0 waiting
May 26 14:45:00 Server-A kernel: DevQ(0:1:0): 0 waiting
May 26 14:45:00 Server-A kernel: DevQ(0:6:0): 0 waiting
May 26 14:45:00 Server-A kernel: scsi1:0:0:0: Cmd aborted from QINFIFO
May 26 14:45:00 Server-A kernel: scsi1:0:1:0: Attempting to abort cmd deb75000: 0x2a 0x0 0x4 0x5 0xaa 0x4d 0x0 0x0 0x80 0x0
May 26 14:45:00 Server-A kernel: scsi1: At time of recovery, card was not paused
May 26 14:45:00 Server-A kernel: >>>>>>>>>>>>>>>>>> Dump Card State Begins <<<<<<<<<<<<<<<<<
May 26 14:45:00 Server-A kernel: scsi1: Dumping Card State at program address 0x27 Mode 0x22
May 26 14:45:00 Server-A kernel: Card was paused
May 26 14:45:00 Server-A kernel: HS_MAILBOX[0x0] INTCTL[0xc0] SEQINTSTAT[0x10] SAVED_MODE[0x11]
May 26 14:45:00 Server-A kernel: DFFSTAT[0x31] SCSISIGI[0x64] SCSIPHASE[0x0] SCSIBUS[0x1e]
May 26 14:45:00 Server-A kernel: LASTPHASE[0x1] SCSISEQ0[0x0] SCSISEQ1[0x12] SEQCTL0[0x10]
May 26 14:45:00 Server-A kernel: SEQINTCTL[0x0] SEQ_FLAGS[0xc0] SEQ_FLAGS2[0x0] SSTAT0[0x0]
May 26 14:45:00 Server-A kernel: SSTAT1[0x0] SSTAT2[0x0] SSTAT3[0x80] PERRDIAG[0x0]
May 26 14:45:00 Server-A kernel: SIMODE1[0xa4] LQISTAT0[0x0] LQISTAT1[0x0] LQISTAT2[0x80]
May 26 14:45:00 Server-A kernel: LQOSTAT0[0x0] LQOSTAT1[0x0] LQOSTAT2[0x81]
May 26 14:45:00 Server-A kernel:
May 26 14:45:00 Server-A kernel: SCB Count = 10 CMDS_PENDING = 5 LASTSCB 0x8 CURRSCB 0x8 NEXTSCB 0xffc0
May 26 14:45:00 Server-A kernel: qinstart = 62874 qinfifonext = 62874
May 26 14:45:00 Server-A kernel: QINFIFO:
May 26 14:45:00 Server-A kernel: WAITING_TID_QUEUES:
May 26 14:45:00 Server-A kernel: 1 ( 0x8 0x7 0x4 )
May 26 14:45:00 Server-A kernel: 6 ( 0x0 )
May 26 14:45:00 Server-A kernel: Pending list:
May 26 14:45:00 Server-A kernel: 4 FIFO_USE[0x0] SCB_CONTROL[0x60] SCB_SCSIID[0x17]
May 26 14:45:00 Server-A kernel: 7 FIFO_USE[0x0] SCB_CONTROL[0x60] SCB_SCSIID[0x17]
May 26 14:45:00 Server-A kernel: 0 FIFO_USE[0x0] SCB_CONTROL[0x40] SCB_SCSIID[0x67]
May 26 14:45:00 Server-A kernel: 8 FIFO_USE[0x0] SCB_CONTROL[0x60] SCB_SCSIID[0x17]
May 26 14:45:00 Server-A kernel: 9 FIFO_USE[0x0] SCB_CONTROL[0x60] SCB_SCSIID[0x17]
May 26 14:45:00 Server-A kernel: Total 5

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Posted on Sep 13, 2016

Hi Fatoil ,

Have you tried another SCSI port , another SCSI card , another SCSI drive , swopping if it is card problem or drive or both problem ?.

If you have a spare SCSI hd , plug it in to same port and see if it works . Swop to another port and see if the spare SCSI hd works. Swop to another SCSI card and see if spare SCSI hd works.

All this elimination will narrow down the problem .
SCSI cards are not expensive ,.
old working SCSI hds don't cost you anything if you have them.
Sending out the server for servicing will cost you.
I presume you don't have a maintenance contract for this server .
If you have , get them down to settle it .
If you don't , after you settle this matter , make sure you get a maintenance contract for all your critical servers / equipment.

Maint Contracts seem expensive when nothing breaks down. However , when they do , it makes every worry go away.

Good luck,
David

Posted on May 27, 2008

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Posted on Jan 02, 2017

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