Question about Microsoft Xbox 360 Console

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My xbox live is saying my account has been suspended due to fault with credit card i have a 2 day gold membership redemption code but it says it is not valid when i try to use it should i buy 12 subscription or will i lose that also

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Contact Microsoft about the issue it seems you used a stolen card or transaction was returned to issuer and they blocked your account.
Only Microsoft can solve this.

Posted on Oct 01, 2010

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1 Answer

How do i renew xbox live account


If you have a valid credit card you may subscribe it directly from your console.

You can also purchase Xbox Live Gold subscriptions online via credit card or Paypal. You can get it at Amazon (Xbox Live 12 Month Gold Membership Online Game Code) and other sites.

You may activate your purchased code either through your console or online (https://account.xbox.com/en-US/PaymentAndBilling/RedeemCode?xr=mebarnav)

Feb 22, 2015 | Microsoft Xbox Video Game Consoles & Games

3 Answers

Ummm i got suspended due to my payments but my mom got a new card how do i fix it


Change payment for an Xbox LIVE membership

Xbox LIVE purchases and membership renewals are charged to the payment option that is associated with your Xbox LIVE account. Use the following steps to add or change a payment option that is associated with your Xbox LIVE account. If you want to remove a payment option, please see Remove an Xbox LIVE payment option.
Show all Console steps: Add or change a payment option

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account. profile_mngacctgold.jpg
  4. Go to Your Memberships, and then select the membership that you want to change (for example, Xbox LIVE Gold). profile_acctmgmtgold.jpg
  5. Select Change Payment Options. profile_chgpaymentopt.jpg
  6. Do one of the following:
    • Select Add Credit Card to add a new credit card.
    • Select Add PayPal for information about how to add a PayPal account at xbox.com/accounts. PayPal is not available in all regions. For a list of supported regions, please see Using PayPal with your Xbox LIVE Account.
    • To edit an existing payment option, select the payment option.
    profile_paypal.jpg
Computer steps: Add or change a payment option You can also you can add or edit Xbox LIVE account information using the Microsoft Billing and Account Management website. Here's how:
  1. On a computer, go to https://billing.microsoft.com, and sign in using the Windows Live ID (email and password) that is associated with your Xbox LIVE account.

    Note If you don't know your Windows Live ID or password, please see Manage your Windows Live ID.
  2. Click Go to personal information. billing_acct_overview.gif
  3. To change a payment option, click View/Edit next to the payment type that you want to change. billing_personalinfo.gif
  4. Now you can add or edit a payment method.

    Edit a payment
    Click Edit payment method information and update your payment information. billing_editpaymethod.gif
    Add a payment
    Click Use a different payment method to add a new payment method and follow the on-screen instructions. billing_usediffpaymethod.gif

Jul 21, 2011 | Video Game Consoles & Games

2 Answers

How do you get xbox live


First you would have to connect your Xbox to the internet. Steps for this can be seen on xbox.com. Assuming you have already connected it to the internet, you can either purchase an Xbox live gold membership with a credit card on xbox.com, or use a prepaid subscription card and enter the code on the xbox live marketplace. Good luck!

Jun 28, 2011 | Microsoft Xbox 360 Elite Console - Black

1 Answer

How do i put my xbox live gold membership on


make sure your xbox connects to internet. then set up an xbox live account. you can use a free trial but will need to either go to a game store and buy gold membership card or buy one with a credit card. until then you will remain a "silver" which doesnt let you do anything really.

Jun 24, 2011 | Video Game Consoles & Games

2 Answers

I bought a xbox live card cant fine were to put the numbers to get xbox live


Those features that you cant use are the access. Go to anything that requires xbox live in the main menu and press it. It should then give you a option to connect to xbox live. then you simply follow the on screen instructions and its done!

Dec 29, 2010 | Video Game Consoles & Games

1 Answer

My xbox live gold membership is still valid till november yet when i try to sign in it says the account has been suspended due to aproblem with my payment option.even though i update the info it still says...


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You will have to directly contact Microsoft Directly for account and billing issues.

Phone numbers
  • Toll free: (800) 4MY-XBOX begin_of_the_skype_highlighting (800) 4MY-XBOX end_of_the_skype_highlighting or (800) 469-9269 begin_of_the_skype_highlighting (800) 469-9269 end_of_the_skype_highlighting
  • Direct dial: (425) 635-7180 begin_of_the_skype_highlighting (425) 635-7180 end_of_the_skype_highlighting
  • Hearing impaired (TDD device): (866) 740-9269 begin_of_the_skype_highlighting (866) 740-9269 end_of_the_skype_highlighting or (425) 635-7102 begin_of_the_skype_highlighting (425) 635-7102 end_of_the_skype_highlighting


Related Links For more information about your Xbox LIVE membership, see our detailed Account Management FAQ.

Oct 02, 2010 | Video Game Consoles & Games

2 Answers

I need subscription


To join Xbox LIVE:
  1. Go to My Xbox and open your profile.
  2. Select Join Xbox LIVE.
  3. Follow the directions on the screen. Here are some tips to help you out:
    • Youneed an e-mail address to create an account. If you already have aWindows Live Hotmail account, Live.com account, Xbox.com, Zune, orGames for Windows – LIVE account, pick one of those. If you don't havean e-mail account, you can get a Windows Live Hotmail account for free.
    • Use your real date of birth; we use it as part of the verification process when creating your account.
    • When you enter info like your address and name, you can use your Xbox controller or a USB keyboard.
    • Ifyou choose a Gold membership, we'll charge the credit card number yougive us. If you sign up for a Silver membership (which is free), wewon't ask for your credit card information..

Nov 26, 2009 | Microsoft Xbox Console

5 Answers

Old (Original) Xbox - Live Account


You will have to purchase a subscription code
I'm not sure if you can get them at retail stores, but they are available on Ebay. Don't get the ones that state theya re for xbox live gold membership.
You can also get the xbox live starter pack which includes 3 months xbox live and a headset (that is if you can still find them, again ebay is a great starting place)
That's how I did it.
Happy gaming

Apr 24, 2008 | Microsoft Xbox Console

1 Answer

Xbox live


Just add a new Credit card and make it your default in account management of XBOX live. :)

Dec 23, 2007 | Microsoft Xbox 360 Console

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