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My fax is crushing my papers!!! Whay???? - Canon L400 Fax

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If it is creasing and pressing the page, the fixing assembly, the heater unit and it surrounding parts need to be replaced.

Also check carefully from all areas to see if a piece of paper of any size is stuck in the paper path ( it should be visible if you open the correct doors and or covers. Often, if it is this problem that I describe, I saw it on the job today, a replacement fixing assy and its lower roller and plastic housing (all as 1 unit) fixed the problem as it has done on nearly every occasion. The fixing film and lower pressure roller do not have even pressure across the lower rollers surface. This is due to wear and tear and heat hardening some types of rollers occasionally, as well as heat slightly warping the fixing assy frame and causing the pressure or feed problem that way.

Hope this helps, oh yeah call for a technician as part are 99% likely to be required. Use canon tecnicians if possible, the parts will be genuine canon parts.

Posted on May 27, 2008

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