Here are some of the possible sources of the problem and suggested troubleshooting methods.
AC Adapter Problems
If the
AC adapter
is not working properly, then the charging won't occur at all. An AC
adapter, with lower than required voltage settings, will not be able to
charge the battery. See to it that the AC adapter matches the laptop
battery's requisite settings. A loose wire or internal breakdown, may
render an AC adapter useless. Changing the adapter all together might
solve your problem.
Power Management Software Problem
Sometimes, the problem is merely with the power management software.
This is the classic case, when the laptop charges when switched off, but
doesn't when the computer has booted. The software may have gotten
corrupted which must be causing the problem. In such a case, go to the
device manager section and uninstall the power management software. In
case of Windows XP, uninstall 'Microsoft ACPI Compliant Control Method
Battery listing' from the device manger section. Take care that you do
not install any other AC adapter driver software. Then go for a
'hardware scan', which will automatically identify the battery and
reinstall the latest version of the drivers again. That will restore the
charging facility of your laptop.
Internal Charging Circuitry Problem
If neither the AC adapter, nor the power management software has a
problem, then problem can be with the internal charging circuitry of the
laptop. In this case, there is little you can do, other than send the
laptop to the manufacturer's service center.
Bad Battery
If you have checked for all of the above, one of the main reasons, which
could lead to the problem of laptop plugged in but laptop battery not
charging is a bad or dead battery. Run a laptop battery test. If your
laptop is quite old, this could be one of the most likely reasons. Get
the battery checked from the manufacturer and check if it has exceeded
its predicted recharge cycle limit. It is important that you get the
dead battery replaced immediately with a new one. Laptop battery
troubleshooting will solve the problem.
Hope this article solves your problem of laptop plugged in but not
charging. If you are unable to figure out the problem and none of the
above troubleshooting methods work, it is best to send your laptop over
for servicing with manufacturing company's service center. If you open
up the laptop on your own, the warranty stands void, which means you
have to spend out of your own pocket. So, unless, it is a software level
problem, it is best that you let professionals solve the problem for
you.
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