Question about Orion1934 19" TV
I bought this TV from Currys branch 2205 in Burton on Trent in January this year, and delivered it to an elderly aunt in Worcestershire. When trying to auto tune I got the analogue programmes without problem, but all I got on the digital programmes was "STATUS - DATABASE EMPTY". The manual does not describe this problem, it assumes that when you try to tune you will get a menu screen. The set I bought will not show the menu screen.
I assumed it was because a new aerial was necessary, but my aunt has had a new aerial fitted and the problem has continued. No digital menu, therefore no possibility of tuning the set. Currys say the set must be returned to the shop, this will entail two 120-mile return trips to collect and deliver. Can it be fixed in-situ?
I can't give you an answer right now. I will try to find an answer for you later this week. I will give you a phone number to call and maybe Sherri can help out. Just tell Tim from Tims TV in Kansas suggested her for help. 1-888-296-7466 ext 555. She will probably want to know how long you have had it and if it were purchased new, showing whether or not it is a warranty unit. If she is not allowed to help, let me know and I will try for you.
Posted on May 28, 2008
Try unplugging the TV set for a little while and trying it again. Good luck
Posted on May 27, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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