Question about Orion1934 19" TV

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Orion TV19PL110 HD/DTV

I bought this TV from Currys branch 2205 in Burton on Trent in January this year, and delivered it to an elderly aunt in Worcestershire. When trying to auto tune I got the analogue programmes without problem, but all I got on the digital programmes was "STATUS - DATABASE EMPTY". The manual does not describe this problem, it assumes that when you try to tune you will get a menu screen. The set I bought will not show the menu screen.
I assumed it was because a new aerial was necessary, but my aunt has had a new aerial fitted and the problem has continued. No digital menu, therefore no possibility of tuning the set. Currys say the set must be returned to the shop, this will entail two 120-mile return trips to collect and deliver. Can it be fixed in-situ?

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  • Anonymous Sep 28, 2008

    Ive got the same problem.. i tried everything but still i can't seem to fix it?

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I can't give you an answer right now. I will try to find an answer for you later this week. I will give you a phone number to call and maybe Sherri can help out. Just tell Tim from Tims TV in Kansas suggested her for help. 1-888-296-7466 ext 555. She will probably want to know how long you have had it and if it were purchased new, showing whether or not it is a warranty unit. If she is not allowed to help, let me know and I will try for you.

Posted on May 28, 2008

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Try unplugging the TV set for a little while and trying it again. Good luck

Posted on May 27, 2008

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According to http://www.dtv.gov/consumercorner.html#faq9

How can I be sure that I am buying a digital TV (DTV)?
By law, beginning March 1, 2007, all television reception devices (including TVs, VCRs, DVRs, etc.) imported into the U.S. or shipped in interstate commerce must contain a digital tuner. Retailers may continue to sell analog-only devices from existing inventory, but must prominently display on or near the analog-only device a Consumer Alert label with this advisory:

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it meens the tv set is in dtv and the dtv conection is not set up.
hd tv is a red blue a green cable.
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