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UNABLE TO GET SCANER TO PRINT TO COMPUTER - HP Office Equipment & Supplies

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  • Dekgould May 26, 2008

    unable to scan to compter

  • Dekgould May 26, 2008

    unable to get from scaner to computer by useing button on scaner

  • Dekgould May 26, 2008

    this is a wireless system and unable to get from scanner to computer using button on scanner

  • Steven Burn
    Steven Burn May 11, 2010

    Yes but, are you trying to do this via a program on your computer, or by the scan button on the scanner?

  • Steven Burn
    Steven Burn May 11, 2010

    Are the drivers installed?

    Which program are you using to try and scan?

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Oks, first things first; 1. Have you checked the cable going from the scanner to the computer? 2. Have you ensured the drivers and software for the scanner, are correctly installed? 3. Have you checked to see if you can scan using your computer (e.g. via Irfanview, MS Paint, Photoshop, or whichever program you have that allows scanning?)

Posted on May 26, 2008

  • Steven Burn
    Steven Burn May 26, 2008

    Does it work with a cable?

    When wireless;

    1. Does the router show it in the connected devices list?
    2. Can you ping the scanners IP from the computer?

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