Question about General Electric GE SmartWater Household Water Filtration System - GNWH38F

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Water level in tank over salt pile No soft water

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  • rshaxton Oct 01, 2010

    Thank you, the video was interesting, but my question is why is the water level over the top of the salt pile?, and why is the unit not providing soft water?

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Back flush the brine again. If that doesn't work the tank is clogged with iron so it will need to be changed

Posted on Oct 01, 2010

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Hello. Here is an excellent article on how a water softener works which may answer your problem for you. http://home.howstuffworks.com/question99.htm

J.

Posted on Oct 01, 2010

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1 Answer

No Hot Water


Hard water contains a lot of minerals and depending on how hard the water is also depends on how often you must replace the filters. A much better alternative is to have a water softener installed before your hot water heater and any other sorce of domestic water supplying your home. I have one and it works great. Just be advised that you will need to replace the salt crystals every couple of months depending on the time intervals you set the timer to. If you find that the water still remains soft after two months and your filters are not to badly clogged then you may try adding salt every three or four months and see if that solves your problem. You also have to remember that your also using the water for drinking cooking and bathing so softening your water supply is very important especially if you or anyone in your household ever had any kidney stones or kidney problems.

Good luck,

Marty

May 08, 2014 | Navien CH-240-ASME-LP, Combi Condensing...

1 Answer

I don't have a problem, just a question. I recently purchased a home with a GE Smartwater softening system installed Model GXSF23Z01. What do I need to do to maintain this system. Does it require salt?...


Check the time of day, and make sure it's accuate. Reset if necessary. Add salt if it's low. It's always best to let the salt level run low (about 1-2") so it doesn't mush. Only add 80-100 lbs at a time for best results. This particular softener doesn't keep a water level in the tank, so you won't see any water in the salt area. If there is standing water in the salt area, that could mean it's not working the way it should. Here is a link to the owners manual. It's in PDF format

http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=003674144.PDF

May 14, 2011 | General Electric GE SmartWater Household...

1 Answer

Our water softener has stopped working. The salt has turned into one big block. What do I do? Can this be fixed? How?


You are going to have to clean the salt block out of the tank. You can try using the end of a broom handle to try breaking it up. Be careful not to go to bottom of tank. Try pouring a couple gallons of hot water over salt bridge if that does not work and retry. Avoid using pellet salt it causes problems like this. If there is currently water at the bottom of salt tank then system is not working and needs repair.
Hope this helps,
H2O Services

Feb 12, 2011 | General Electric GE SmartWater Household...

1 Answer

I have a culligan canadiana softwater conditioner may not be work


Hi and welcome to FixYa I am Kelly.

Many times on Culligan water softener system installations there is a water bypass / on manifold from the house plumbing to the unit. If you have one it needs to be in the on position.

The soft clicking you hear can be 2 things

1. the timer doing its job actuating the contacts for the soleniods,

or

2. A solenoid being energized to open or close the purge, drain or brine tank solenoids.

If your unit has been idle for 2 years any number of things can be sticking or corroded

a. the brine tank tube opening is can be rock hard and clogged with old salt

b. the solenoid needles that actuate the opening and closing of valve diaphrams can be stuck in the metal casing they slide up and down in.

c. Not likely but the resin tank tube can be clogged

If you don't notice the soapy slick while in the shower / bath then it probably is not working.

A word of advice... if your not comfortable working on a closed sales / service / repair market product it can be costly if you attempt repairs and then call Culligan. I know they have the standard 30 min charge but in the long run they are in and out pretty quickly as that is all they do.

Thanks for using FixYa.

Kelly

Mar 23, 2010 | Water Heaters

2 Answers

I just had a mouse surface in my holding tank how do I clean that out? do I add bleach and cycle the water softener?


The mouse must have been in one of your product bags...depending on the deterioration of the carcus; you may have already injested some of the decomposing material.
1. Turn off the water supply and remove the top cover
2. Make sure you have rubber glvoes. Drain the holding tank and remove and dispose of the remaining salt tablets/product left in the tank.
3. Yes, clean the tank with a disinfectant (bleach) and rinse thoughly. Be sure to rinse the tank...you don't want high levels of bleach in your supply lines.
4. Fill with new/clean softner tablets and return unit to service.

Nov 02, 2009 | General Electric GE SmartWater Household...

3 Answers

The water is not clear any more we have white residue in the kettle. We did change the filter and emptied the tank 3 times before insulting the new filters.


I don't believe that any filtration system is capable of removing dissolved calcium from water and that is what causes the white deposits. Water softeners will, but I don't like the idea of dissolved salts in our tap water.

Oct 24, 2009 | General Electric GE SmartWater Household...

2 Answers

How do i clean the salt holding tank on my home ge water softener


http://www.diyonline.com/servlet/GIB_BaseT/diylib_article.html?session.docid=1501

Oct 20, 2009 | General Electric GE SmartWater Household...

1 Answer

My salt storage tank has water up over the salt approximately 12 inches deep. Is there something I need to do to fix this?


Not necessarily.....monitor the level....if continues to rise,then an adjustment may be required.....many salt tanks have water higher than the salt level at different levels as a normal condition.

Sep 08, 2009 | Northstar Water Heaters

1 Answer

Draining the Priemer Plus Gas Hot Water Heater


Begin by turning off the gas at the tank and at the valve near the tank. CAUTION: Do not proceed any further if you do not know how to relight the gas pilot!
2) Turn off the COLD water supply to the tank.
3) Attach a garden hose to the drain valve at the bottom of the tank. Run the hose to a convenient drain location. Be careful if you use a real cheapy garden hose... some of these become very soft when hot water runs through them, and may leak! If you don't have a drain in the basement floor or suitable sump hole, you have my sympathies... this drain-down can take a while with a bucket! Oh... and be careful if you use a soft plastic bucket. It can also soften from the heated water so don't overfill it or burn yourself!
4) Open up the hot water side of any faucet. Open up the drain valve on the tank and allow it to empty. Miller time. That is, unless you don't have a sump...
NOTE: If the drain valve clogs, turn on the cold water supply to the tank to use water pressure to "blast" through the clog.
5) When the tank is empty, shut off the drain valve and turn on the cold water. This will loosen up more sediment in the tank through the churning action of the cold water in the tank. Let the tank fill partially and drain it again. In fact, if you find that the sediment starts to clog the drain valve, turn on the cold water supply to the tank, which will help loosen the sediment and blast it out.
If you have extreme amounts of sediment, you may have to repeat this procedure a few more times. Look at the drain water... if it is running clear, you are done. Shut off the drain valve, open the cold water supply and allow the tank to fill. Once water comes out of the hot water faucet, the tank is full and your task is done! Now, you can turn the electricity or gas back on to heat the water.
How frequently to clean the sediment from your tank...
This depends on the source and purity of your water supply. Some pros recommend doing it annually, some every few years. I would recommend doing a partial drain down annually if you find any sediment in the tank, otherwise every couple of years.
Remember that with an electric water heater, you must turn the power off! Even a partial drain down may expose the upper heating element to the air and permanently damage it!

Jan 21, 2009 | Water Heaters

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