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E machines laptop is infected & security tool will not allow connection to internet to resolve. How do I clean viruses

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Reinstall windows using e-machines recovery disk.

Posted on Oct 01, 2010

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Posted on Jan 02, 2017

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I was asked for a reg. key to remove all the infections or viruses in my toshiba netbook .. xp total security always appeared and scan the infections. firewall is not working anymore and i want to know...


Hi,

If you want to clean up your pc of viruses, Trend Micro's free online virus scanner 'Housecall' is a good way to do it.

If you want to find the serial number of your Windows installation so you can reinstall, download the 'Magic Jellybean Keyfinder' - it works well.

May 04, 2011 | Computers & Internet

2 Answers

Computer freezes less than 5 min and screen goes white before it reboots itself. Laptop has less than 10hr on it.


If laptop has less than 10hr, it may still be covered by an exchange policy at the store where you bought it which is one possible option to resolve your problem. Anyways, here are some possible freezing causes...
1. hard disk drive has defective sectors (not likely but possible which is why there is exchange)
2. virus infection (pc usually come with a firewall and antivirus which you must activate)
3. conflict between two firewalls, two antivirus or two spyware/malware programs (suppose to only run one of each but often an antivirus program includes features like an internet security suite). To resolve, need to turn off or de-install the program(s) causing the overlapping conflicts.

On the 2nd Tuesday of every month, Microsoft releases a free tool to address virus infections. The tool is called Microsoft Windows Malicious Software Removal Tool. It is usually downloaded in an infected computer's hard drive but if this cannot be done, the tool can be loaded into a USB stick or thumbdrive on another computer then inserted into the infected computer's USB port to be run. Microsoft also has online tools to scan and remove malware. For more information and download go to .... http://www.microsoft.com/security/pc-security/malware-removal.aspx

Mar 18, 2011 | Acer Gateway NV53A36u

2 Answers

My computer has been infected with an advertisement called system tool 2001 how do i get rid of it


You will need to download Malwarebytes at http://dw.com.com/redir?edId=3&siteId=4&oId=3000-8022_4-10804572&ontId=8022_4&spi=5140d1b496d649f9fd6a1753b6b61dfd&lop=link&tag=tdw_dltext&ltype=dl_dlnow&pid=11665648&mfgId=6290020&merId=6290020&pguid=bSHb7goOYI8AAEDK-YkAAAAs&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-8022_4-10804572.html%3Fspi%3D5140d1b496d649f9fd6a1753b6b61dfd%26part%3Ddl-10804572
. Here instructions: a) Burn these programs to CD or write them to USB disk (you can use an MP3 player):
Spyware Doctor ( http://www.2-viruses.com/spdoc.exe ) Registry fix : http://www.2-viruses.com/wp-content/uploads/exeregfix.reg to restore normal execution of registry You might want to download Hitman Pro or Malwarebytes as alternate scanners. Though you are likely to be able to download them later on. b) Boot normally. Wait for XP Security Tool 2011 to launch, and run exeregfix.reg . This should allow launching legitimate programs c) Delete or remove the files that are mentioned in our files box. You can use Spyware Doctor to identify the infected files and additional infections. Do not forget update it before scanning. Remove what it finds. d) Scan with Spyware Doctor and secondary tools and reboot your PC. This should fully get rid of XP Security Tool 2011.

Jan 08, 2011 | YouTube Videos

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IF THE VIROUS IN WINDOW XP THEN HOW WILL TO SOLV OF THIS PROBLEM


there are many ways one could solve this

  1. use an online scanner to cleanup infections
  2. use another machine to clean infections
  3. use utilites(such as Anti-Virus and other Cleanup tools) to clear up infections
  4. format hard drive and start from scratch
the last options is usually always the best providing you don't mind losing all your data

the steps I personally use
  1. Malwarebytes' Anti-Malware to do initial clean
  2. Trendmicros houscall to do secondary scan (providing you are connected to the internet)
  3. final Anti-Virus of your choice
if things do loopy after the clean option 4 of the intitial suggestions may be un-avoidable

Sep 24, 2010 | Microsoft Windows XP Professional

1 Answer

I am not able to detect vrus in my laptop


If you want to know whether your Pc is infected by virus or not, Try this online Virus Detection Tool, this will help you diagnose if your PC is infected by virus or not. ( Note : Run this link from Internet Explorer )

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=24&pkj=UREVORVWHFHMFNZMBBX

Jun 29, 2010 | Lenovo 3000 Y410 Laptop

2 Answers

Cant update anything


You may be infected with a virus. THe conficker is the latest threat and it prevents you from accessing AV sites. Symantec has a removal tool for the conficker (aka downadup). You need somebody to put it on a CD, and then run the CD on your machine

May 01, 2009 | Computers & Internet

1 Answer

Computer laptop problem


Generally, when a firewall or antivirus application fails to load, a virus is the suspect cause. Many viruses are designed to attack/disable the firewall/antivirus as to infect the system. If the operating system has beenn compromised to the point you can only boot in the safe mode, the likelyhood of removing the viruses and still being able to repair the operating system WITHOUT a clean reinstall of Windows is not great.

Things you can try.
  1. If you have more than one computer, see if you can connect this drive to a healthy system, and remove the infection.
  2. Run hardware diagnostics on the hard drive, as a hardware failure can mimic a software problem by files being damaged writing them to bad sectors of the media.
  3. If you can access the internet in safe mode with networking, or can access internet with another system, you can download several programs/tools to try to remove any infections. www.gur,in is one page with a large assortmant of tools to try to use to remove any infection. Sometimes you can install and run these in the safe mode or use safemsi.exe to enable some installers to run in the safe mode.
If the hard drive fails diagnostics then you will have to replace the hard drive. If it passes diagnostics, and attempts to remove infection fail, boot to XP cd, format the hard drive and do a clean install of windows the reinstall all drivers and applicaitons. If the format fails, replace the hard drive

Jul 06, 2008 | Gateway Computers & Internet

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