Question about Microsoft Windows Vista Ultimate Edition

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Plugged in USB device before installing proper software

I messed up with an external hard drive by plugging it in my laptop before installing the software that came with it(the hard drive). When I did that my laptop automatically did something to find software to work with the external harddrive. However, the external hard drive will only work with the software it came with.
Because of that situation whenever i plus in the external hard drive it will run on the software my computer gave it as opposed to its actual hardware...basically stopping me from accessing it.
The computer help and support section specifically said not to plug in the device before installing the sofware that came with it. But it didn't say what to do if you did.
I was wondering if there was any way to make it so I could stop my usb devices from running on whatever software my laptop gave them.

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  • Brandon Chinn May 26, 2008

    I did install the software that came with the external enclosure (for the hard drive) but it keeps running on what the computer gave it rather than the correct software from the disk.

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You can uninstall external drive and then reinstall

Posted on Apr 11, 2009

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You can also inserting the cd/ dvd in rom of your laptop then it will asked the windows installation then instakk windows

Posted on May 26, 2008

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