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Scanner has error message failed to connect - Xerox WorkCentre M15i Laser Printer

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Engine scanner error (internal hardware laser scanner error) error message laser scanner


This means that the laser unit inside your printer has failed. It costs around 100 dollars for the part and it needs to be installed by a trained technician. Best idea is to buy another printer. Sorry.

Sep 29, 2013 | HP Laserjet P1505 Printer, Remanufactured,...

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I have a 2430 Hp and with the error message 52.00. I have reseated the connections and same error message appears. I have swapped the Laser/scanner with known good one -still same error message. Put back...


Did you change the parts one at a time or all at once?
I think that you swapped the laser/scanner from good printer to bad and it still failed. And then you put original back in bad printer, but didn't put it in the good printer and test it there. And then you swapped out the ECU. Bad printer still bad. You then put original ECU back in bad and then put the laser/scanner and the ECU in the good printer. Now you test the good printer and now fails with the same error as the bad one.
Now you don't know which of the parts in the good printer got wiped out in the bad one. In fact both of the parts could now be bad.

There's a lesson here somewhere.

Dec 09, 2010 | HP LaserJet 2430 Printer

1 Answer

What is error #2200


The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Printer Reset



1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.

No: Attempt a test scan. If the error message does not reappear, the error is resolved.


2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: contact Dell.
No: Continue to step 3.


3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.

No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.


4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, contact Dell.

No: Install the color cartridge. If the printer fails, contact Dell. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Mar 23, 2010 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

I get the error 2200 message everytime I try to send a fax


Hello there:
this is a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message2.gif.
Printer Reset
NOTE: The embedded links in the table lead to specific troubleshooting documents.
StepAction1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.2
Power off the AIO and remove the power supply from the back of theunit. Open the scanner cover. Check the scanner glass for cracks andthe scanner casing for cracks. Close the scanner lid. Open the topcover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.3
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Insert the colorcartridge, close the top cover, reinsert the power supply, and power onthe AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer2.gif fails again, continue to step 4.
No: Repeat step 3and install the black/photo cartridge. If both cartridges areinstalled, attempt a test scan. If the error message does not reappear,the error is resolved.4
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Remove the color cartridgeand insert the black/photo cartridge. Then close the top cover,reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark.If the error message does not appear with both cartridges installed,attempt a test scan. If the error message does not reappear, the erroris resolved.

Nov 10, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Scanner motor move failed error code 6202


6202 error code means that the scanner motor failed

to solve this

-Open the printer access door of your printer
-Unplug power cable
-then after 30secs plug the power able back
-If the printer is already power-up the message printer access door will appear
-Close th printer access door
-try to scan or print

If this issue not solve call tech support of kodak Toll free 1 800 421 6699
-

Nov 07, 2009 | Kodak ESP 5 Printer

1 Answer

My scanner error message


Whatever the error message you get, write it down and Google it, you will always find the solution. It has never failed for me. But be carefull some solutions could end up costing you.

Oct 22, 2009 | Office Equipment & Supplies

1 Answer

Won't scan nor fax


HP multi units are notorious for scanner failures. It is just a weak component in their machines. I have seen this time and time again. The only solution is to change the scanner out or purchase a different machine. Just keep in mind the notoriety HP has which failed scanners. If you want to venture into the replacement of the scanner the following website might have the product you are looking for. Otherwise, search around the net for a scanner assembly unit for the OJ7310. But, be prepared scanner units are not cheap.
Check here first...PrinterFixer.net

Nov 13, 2008 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Initialization failed - Unable to acquire TWAIN-compliant device


Hello,

 

I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.

 

Well,  Printer  Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook.  You may receive some communication error messages if you are using a  "PORT REPLICATOR CABLE"( USB TO PARALLEL connector).  The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use  mentioned by Panasonic Manufacturer.

 

Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.

 

Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.

 

I hope that this will resolve the issue for you.

 

You can email me at thumuvikram@rediffmail.com if you need further assistance.

 

Bye.

Oct 17, 2007 | BafoTech BAFO BF-1284 Parallel Adapter

1 Answer

"Connection failed." -- Serial connection


The "Connection failed" error message indicates a communications problem in the serial port connection between the camera and the computer. Simply put, the computer cannot find the camera it is being asked to connect with. Whenever an external device (digital camera, scanner, Palm Pilot, etc.) is connected to a computer through its serial port, a communications error is possible. There is usually no single "most likely" reason for the conflict -- it could be a hardware issue as easily as it could be a software issue.

Sep 21, 2005 | Polaroid PhotoMax PDC 700 Digital Camera

1 Answer

"Failed to Connect to Camera." -- Serial connection


The "Camera not connected" error message indicates a communications problem in the serial port connection between the camera and the computer. Simply put, the computer cannot find the camera it is being asked to connect with. Whenever an external device (digital camera, scanner, Palm Pilot, etc.) is connected to a computer through its serial port, a communications error is possible. There is usually no single "most likely" reason for the conflict -- it could be a hardware issue as easily as it could be a software issue.

Sep 21, 2005 | Polaroid PhotoMax PDC 640CF Digital Camera

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