Question about Sony Playstation 3 (PS3) Console

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Ps3 bluray failure

I cant load any bluray movies or any ps3 games dvds and ps2 games will work though last update caused this to happen I believe thier was a virus in it as this problem got worse until now it will not pick up at all

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  • cbr1962 May 26, 2008

    Not reading movie discs as well

  • cbr1962 May 27, 2008

    It plays regular DVD's still so I don't think it is the laser. I think it is a software issue. And there is no data in my BD data utility

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To be honest it sounds like the laser/player went bad.. call sony if the seal is intact, if its costly I can direct you to the website to try it on your own
Sony's number 1-800-345-SONY (7669)

Email or Pm me, I do buy broken consoles and can help you find a gently used or new one at a decent price

Posted on May 27, 2008

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I Have the fat 40gb ps3 system and it does not read blu-ray discs only dvds or music cds. I updated it to version 3.55 because i thought that maybe it was an update that was missing and it still wont read...


Hi,

This is a very common problem with the PS3 and is most often caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.


The symptoms you describe are quite typical of a failure of one or both of these lasers.

For more information on how to resolve the problem yourself please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

Jan 03, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

My playstation 3 does not recognize the PS3 disc's anymore but does still read the PS2 disc's. Is the Bluray going out? Can i buy just that part to fix it?


Hi,

The answer to your question is a definite Yes.


This is a very common problem with the PS3 and is most often caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.


The symptoms you describe are quite typical of a failure of the Bluray laser whilst the other laser is still functioning to read DVDs and PS2 discs.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

Dec 31, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Our ps3 won"t read blue ray disc. It will read regular dvds and games


Hi,

This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are quite typical of a failure of one of these lasers i.e the Bluray laser has failed.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa.

Jun 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I can only play movies and Ps2 games, no ps3 games


Hi,

Unfortunately this is a very common problem with the PS3 and is the first sign that the Bluray laser is failing.

For a full breakdown on the issues involved, please see this FixYa Tip.

Hope this helps. Thanks for using FixYa.

Feb 08, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 wont load ps3 games


Hi,

This problem is common with the PS3 and typical of a failure of the bluray drive. It can sometimes be resolved by cleaning the laser pickup lens but often the lens itself needs to be replaced.

For a full breakdown on the issues involved please view this FixYa Tip.

Thanks for using FixYa.

Jan 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I cant get my ps3 to load ps3 games just ps2 games


sounds like a dead Laser they are a dual laser will read DVDs n CDs but wont read Blueray movies or PS3 games Laser needs replacing

Oct 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 wont load actual PS3 games but it will load PS2 games just fine. What's wrong?


Could be because it is a PS3 model with two lasers, one for bluray and one for DVDs. The bluray one may be shot.
Also had the same issue with a single laser PS3 and just needed to have the laser replaced.

Jun 25, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 shuts down only on PS3 games


The first thing I would do is a System Update!!!!!! This happened to me playing Army of Two until I Updated it. With games and Some Blu-Rays (Iron Man I had the same problem) require updates to play and function properly! Just hook up to your Network (Router or Modem) Create a Playstaion store account (To the Right on the PS3 Crossbar) Then go to the 2nd to left on the Crossbar, Then all the way up. Grab the update and you should be Good! This happened Twice to me, So now I always update and No probs! Good Luck!

Apr 27, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

Ps3 plays video games, not bluray movies or dvds


I would start with a firmware update (2.60) and also a full system restore. That should fix the problem. Let me know. I'm a PS3 expert!

Feb 19, 2009 | Sony Playstation 3 (PS3) Console

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