Question about Brother MFC 8820D All-In-One Laser Printer

1 Answer

Unit says Doc feed open. After checking many times it appears closed but can't clear the message and swith from fax to copy

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  • RZRZRZ Jul 28, 2008

    I have the same problem with my 8820d. Have you any solution on the problem?


×

1 Answer

Raise the lid and hold the black pin down, located on the left back underside of the lid. your left hinge is probably broken or cracked causing the lid not to go down all the way.

Posted on Aug 11, 2008

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1 Answer

Bizhub 211 - doc cover open


Something is open. Check and make sure you closed everything securely.

May 30, 2012 | Office Equipment & Supplies

Tip

Main Error MINOLTA DI 1611, DI 2011 Messages and Their Remedies


PAPER JAM A paper misfeed occurred in the
main unit.
Open the cover at the indicated
location, and then remove the
misfed paper. (“When the Message
(Flashing alternately)
OPEN XXX SIDE COVER
All misfed paper was not removed
from the main unit.
Check the message in the display
for the location of the paper misfeed,
and then remove the misfed paper.
ORIGINAL DOC.JAM A paper misfeed occurred in the
Document Feeder.
All misfed paper was not removed
from the Automatic Document
Feeder.
Open the Document Feeder Cover
and the Document Feeder, and then
remove the misfed paper.
(Flashing alternately)
OPEN DOC.FEED COVER
∗REMOVE PAPER IN
BYPASS TRAY∗
Paper is loaded in the Manual
Bypass.
Remove the paper from the Manual
Bypass.
FRONT COVER OPEN The Front Cover of the main unit is
open or not securely closed.
Securely close the Front Cover.
(Flashing alternately)
CLOSE FRONT COVER
DUPLEX COVER OPEN The Duplex Unit Cover is open or
not securely closed.
Securely close the Duplex Unit
Cover.
(Flashing alternately)
CLOSE DUPLEX COVER
DOCUMENT COVER
OPEN
The Document Feeder is lifted up
(while a document is loaded into
it).
Securely close the Document
Feeder.
(Flashing alternately)
CLOSE DOCUMENT
COVER
DOC.FEED COVER OPEN The Document Feeder Cover is
open.
Securely close the Document
Feeder Cover.
(Flashing alternately)
CLOSE DOC.FEED
COVER
TONER EMPTY The toner is empty. Copying and
printing cannot be performed.
Replace the toner bottle with a new
one.
SUPPLY TONER
PAPER EMPTY The selected paper tray has run
out of paper.
indicates the paper tray, and
“XXX” indicates the paper size.
Load paper of the specified size into
the specified paper tray.

on Dec 18, 2009 | Office Equipment & Supplies

1 Answer

Its always saying that BACK COVER IS OPEN we already check it for many times but its intact and in correct possition. and also the paper wont feed the machine.


Hi there!!
The message that you're getting means that either the back cover is not closed securely or there's a jammed paper inside. Here's what you can do to clear the message:
-Please unplug the fax machine for your safety -Open the front cover -Remove the toner & drum assembly (theres a handle in the center of the drum/toner assembly, just pull it towards you. -Remove any pieces of paper stuck or the jammed paper -Remove the toner from the drum and check for any other pieces of paper stuck -Once everything is clear -Reinstall the toner back into the drum and the drum & toner assembly to the fax machine. You should hear it click into place once installed correctly -Close the front cover & plug in the power cord. That should clear the message
Hope this helps, Thumbs up if it does, thanks!

May 08, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

I have a brother MFC - 490CW... There is a printing error that reads Unable to print 70


There are several issues that can cause an Unable to Print message. Try the following in succession until the printer works.
1) Get a lint free cloth and clean the encoder strip. Lift the scanner unit until it locks open and slide the print head to the right if it isn't there. The encoder strip is in front of the white vinyl band. There is a warning to not touch the encoder strip - this applies to touching it with your hands. Grab the encoder strip (both sides) with the cloth. Wipe vigorously from one end to the other and return at least three times (left to right then right to left each time).
2) Check for any foreign objects (paper or anything else) in the print head path. Use a flashlight to check the corners of the unit. Check under the print head (including that right hand side where it rests during the cleaning of the encoder strip). Move it to the left to check if you moved it to the right.
3) Open the back Jam Clear Cover and check for any jammed paper. Remove anything you find that doesn't belong. Close the Jam Clear Cover.
4) Now close the scanner unit. (If you do this before opening and closing the Jam Clear Cover, the error will not reset at all.) If the error is not cleared, clean the encoder strip again.
5) If the error continues to persist, cycle the power by unplugging the printer for at least two seconds. Then plug it back in.
6) When the error message is gone, run a test by printing the Help List. Press Menu and select Print Reports > Help List and then press Black Start.
7) If the report prints, you have fixed the printer. If it doesn't print and you have cycled the power, the unit needs service. If it is under warranty contact Brother. Before having the unit serviced transfer any faxes in memory to another fax machine if you can. To do this you need to have set a Station ID for this printer (before the error message). If you do have this set, press Menu and go to Service > Data Transfer > Fax Transfer. If you are prompted to enter a fax number, you have faxes in memory. Enter the fax number of the unit that can store the faxes and press Black Start. (If No Data appears, there are no stored faxes. Press Black Start to exit the menu.)

I hope this helps.

Cindy Wells

Oct 11, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?


Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
  • Check the messages on the display of your Brother fax machinemag-glass_10x10.gif. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
  • Misfeeds
  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

  • Aug 02, 2010 | Brother IntelliFAX 560 Plain Paper Fax

    1 Answer

    Keep getting a "check original" message on screen - won't fax or copy


    the check original relaates to the document you are trying to copy or fax check the guides for the document input and check you are putting teh doc in far enough yuoo can also lift the cover and check there isnt any obstruction .. basically the sensor that lets the machine know you have a doc on the go isnt getting actuated to start the process..try and put a thick piece of card in the doc feed part to see if it goes through it might push through the obstruction

    Aug 05, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

    1 Answer

    Doc. Cover Open displayed


    That usually means some sensor giving you trouble.

    This is what brother recomends:

    How do I clear the message Cover Open or Please Close Cover from the display?


    The message Cover Open or Pls Close Cover may appear if the front cover
    for the drum was not closed securely. Verify the cover is closed
    securely by pressing the cover release button located in the front of
    the unit below the Output Tray Support Flap and open the front cover.
    Close the cover until it clicks into place.

    If the message continues to appear on the display verify the drum and
    toner assembly is installed correctly by following the steps listed
    below:

    1. Press the cover release button located in the front of the unit and
    open the front cover.

    2. Remove the drum unit and toner cartridge from the unit by lifting it
    up and out. Place it on a drop cloth or disposable paper to avoid
    scattering toner.

    3. Hold down the blue lock lever located on the right side of the drum
    and lift the toner cartridge out of the drum unit.

    4. Reinstall the toner cartridge into the drum unit by inserting it in
    the drum until it clicks into place

    5. Reinstall the drum unit into the unit. Make sure it is securely in
    place.

    6. Close the cover until it clicks into place


    If that doesn't fix it, I guess you will have to talk to their support people.


    Good luck!

    Dec 15, 2008 | Brother MFC-8840D All-In-One Laser Printer

    2 Answers

    Copying and fax sending problem


    1. Just check & clean the dust in the original feeding area.
    2. if not solved, clean the Document feed sensor or replace the same. But for this you need to open the body of the fax machine.

    Mar 11, 2008 | Canon FAX-B820 Plain Paper Bubblejet

    5 Answers

    Document Cover Open


    I had the same problem with mine. Lift the top scanner, and check the hinges on the left. That error message means that the little black sensor on the left next to the hinges is not meeting flat with the unit when closed. Hold the sensor in for a few seconds, and your printer will start working properly.

    Oct 11, 2007 | Brother MFC-8840D All-In-One Laser Printer

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