Question about Brother MFC 8820D All-In-One Laser Printer

1 Answer

Unit says Doc feed open. After checking many times it appears closed but can't clear the message and swith from fax to copy

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  • RZRZRZ Jul 28, 2008

    I have the same problem with my 8820d. Have you any solution on the problem?


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1 Answer

Raise the lid and hold the black pin down, located on the left back underside of the lid. your left hinge is probably broken or cracked causing the lid not to go down all the way.

Posted on Aug 11, 2008

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Bizhub 211 - doc cover open


Something is open. Check and make sure you closed everything securely.

May 30, 2012 | Printers & Copiers

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Main Error MINOLTA DI 1611, DI 2011 Messages and Their Remedies


PAPER JAM A paper misfeed occurred in the
main unit.
Open the cover at the indicated
location, and then remove the
misfed paper. (“When the Message
(Flashing alternately)
OPEN XXX SIDE COVER
All misfed paper was not removed
from the main unit.
Check the message in the display
for the location of the paper misfeed,
and then remove the misfed paper.
ORIGINAL DOC.JAM A paper misfeed occurred in the
Document Feeder.
All misfed paper was not removed
from the Automatic Document
Feeder.
Open the Document Feeder Cover
and the Document Feeder, and then
remove the misfed paper.
(Flashing alternately)
OPEN DOC.FEED COVER
∗REMOVE PAPER IN
BYPASS TRAY∗
Paper is loaded in the Manual
Bypass.
Remove the paper from the Manual
Bypass.
FRONT COVER OPEN The Front Cover of the main unit is
open or not securely closed.
Securely close the Front Cover.
(Flashing alternately)
CLOSE FRONT COVER
DUPLEX COVER OPEN The Duplex Unit Cover is open or
not securely closed.
Securely close the Duplex Unit
Cover.
(Flashing alternately)
CLOSE DUPLEX COVER
DOCUMENT COVER
OPEN
The Document Feeder is lifted up
(while a document is loaded into
it).
Securely close the Document
Feeder.
(Flashing alternately)
CLOSE DOCUMENT
COVER
DOC.FEED COVER OPEN The Document Feeder Cover is
open.
Securely close the Document
Feeder Cover.
(Flashing alternately)
CLOSE DOC.FEED
COVER
TONER EMPTY The toner is empty. Copying and
printing cannot be performed.
Replace the toner bottle with a new
one.
SUPPLY TONER
PAPER EMPTY The selected paper tray has run
out of paper.
indicates the paper tray, and
“XXX” indicates the paper size.
Load paper of the specified size into
the specified paper tray.

on Dec 18, 2009 | Printers & Copiers

1 Answer

I have a brother MFC - 490CW... There is a printing error that reads Unable to print 70


There are several issues that can cause an Unable to Print message. Try the following in succession until the printer works.
1) Get a lint free cloth and clean the encoder strip. Lift the scanner unit until it locks open and slide the print head to the right if it isn't there. The encoder strip is in front of the white vinyl band. There is a warning to not touch the encoder strip - this applies to touching it with your hands. Grab the encoder strip (both sides) with the cloth. Wipe vigorously from one end to the other and return at least three times (left to right then right to left each time).
2) Check for any foreign objects (paper or anything else) in the print head path. Use a flashlight to check the corners of the unit. Check under the print head (including that right hand side where it rests during the cleaning of the encoder strip). Move it to the left to check if you moved it to the right.
3) Open the back Jam Clear Cover and check for any jammed paper. Remove anything you find that doesn't belong. Close the Jam Clear Cover.
4) Now close the scanner unit. (If you do this before opening and closing the Jam Clear Cover, the error will not reset at all.) If the error is not cleared, clean the encoder strip again.
5) If the error continues to persist, cycle the power by unplugging the printer for at least two seconds. Then plug it back in.
6) When the error message is gone, run a test by printing the Help List. Press Menu and select Print Reports > Help List and then press Black Start.
7) If the report prints, you have fixed the printer. If it doesn't print and you have cycled the power, the unit needs service. If it is under warranty contact Brother. Before having the unit serviced transfer any faxes in memory to another fax machine if you can. To do this you need to have set a Station ID for this printer (before the error message). If you do have this set, press Menu and go to Service > Data Transfer > Fax Transfer. If you are prompted to enter a fax number, you have faxes in memory. Enter the fax number of the unit that can store the faxes and press Black Start. (If No Data appears, there are no stored faxes. Press Black Start to exit the menu.)

I hope this helps.

Cindy Wells

Oct 11, 2010 | Brother MFC 490cw Color Inkjet...

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

What is Error 2200 when I try to fax something?


Error 2200 is a scanner stall error.. there are a couple things for you to try to fix it:

Power off the AIO and remove the power supply(Power Cord) from the back of the unit.
Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off the AIO and remove the power supply from the back of the unit.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on the AIO.
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
NO ERROR? SHOULD BE GOOD TO GO..
ERROR?? TRY DIFFERENT BLACK
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)

Jun 29, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Will not feed to fax a document, but will feed to copy..?


Have you tried to see if you have a dial tone on the fax??? Can you recieve faxs? If not make sure you have the phone cable insurted in to the right connection "LINE" not "TEL" Good Luck

Jun 26, 2009 | Sharp AR-M237 Digital Copier

1 Answer

Printer says paper jam and stops- but it is not jammed


Hi,
your description indicates you need to thoroughly check printer for any bit of paper ........rolller too has to be checked so that paper is moving smoothly ......

Feb 02, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Doc. Cover Open displayed


That usually means some sensor giving you trouble.

This is what brother recomends:

How do I clear the message Cover Open or Please Close Cover from the display?


The message Cover Open or Pls Close Cover may appear if the front cover
for the drum was not closed securely. Verify the cover is closed
securely by pressing the cover release button located in the front of
the unit below the Output Tray Support Flap and open the front cover.
Close the cover until it clicks into place.

If the message continues to appear on the display verify the drum and
toner assembly is installed correctly by following the steps listed
below:

1. Press the cover release button located in the front of the unit and
open the front cover.

2. Remove the drum unit and toner cartridge from the unit by lifting it
up and out. Place it on a drop cloth or disposable paper to avoid
scattering toner.

3. Hold down the blue lock lever located on the right side of the drum
and lift the toner cartridge out of the drum unit.

4. Reinstall the toner cartridge into the drum unit by inserting it in
the drum until it clicks into place

5. Reinstall the drum unit into the unit. Make sure it is securely in
place.

6. Close the cover until it clicks into place


If that doesn't fix it, I guess you will have to talk to their support people.


Good luck!

Dec 15, 2008 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

PAPER JAMS


Does the fault clear when you open/close? If it does you probably don't have a jam.
Does the machine begin to try to make copies, then stop-if so it has probably failed to feed off the tray, hence the jam message.If this is the case, pull out the paper tray, check for obstructions, clean feed rollers and try again.Are there "skid marks on the paper(indicating the rolls have turned?) If so rolls could be dirty/worn. If no skid marks, can you determine if the rolls did in fact turn? Go from there

Nov 11, 2007 | Printers & Copiers

5 Answers

Document Cover Open


I had the same problem with mine. Lift the top scanner, and check the hinges on the left. That error message means that the little black sensor on the left next to the hinges is not meeting flat with the unit when closed. Hold the sensor in for a few seconds, and your printer will start working properly.

Oct 11, 2007 | Brother MFC-8840D All-In-One Laser Printer

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