During the middle of a movie my video connection was lost and a message appeared saying "incompatible video signal. check output video settings." I stopped the player and shut the power down because I couldn't get a video signal. When I turned the player back on the words "power on" displayed and then the player freezes. I can't do anything past that point with the player or remote. I can hear the disc spinning and then nothing. I'll unplug all systems and then restart my player again only to get the same result. To sum it up, the power turns on and then the player freezes immediately. Please help
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I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
After reading over your owners manual I can only offer once piece of advice. You should be able to reset your system by unplugging it from the power fully for 60 seconds. This is usually used during a power interruption or surge, but may assist in this case as well.
I had one of the Coby DVD players. Mine did the same thing. Figured out that the unit was overheating. Kids were using it on the floor on the carpet. It would also freeze in the middle of movies and the only way to fix it was to unplug it. Avoid putting it inside of an entertainment center. You might want to try blowing a small fan on the unit to keep it cool
Did you put a splitter onto the cable signal? If yes, the signal is attenuated to much and there simply isn't enough signal for the recorder to decode. Call your cable company and request a signal amplifier be placed on your line. It's usually free.
There are several possible issues at play whenever the lost video message appears.
First, have cameras lost power? If you powered cameras through a central power source, inspect it and verify it is working
If you powered cameras through a plug in transformer, touch it, if warm it is working
Next touch the cameras, are they warm? If so, they have power.
Once you have determined cameras have power, disconnect power for several minutes. Turn power back on, if cameras respond and send video, your cameras have likely suffered damage from a power surge and are near failure.
If you have access to a small tv with an RCA video in jack, you
can test this by leaving the camera powered, run a short length of cable from the tv to the camera. We use hand held mini monitors to test this, but they are pricey,
It is most likely that have power surge damage and the cameras need to be replaced