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My Philips GoGear SA3125/02 (2GB) cannot be turned on unless I connect to the the computer. I therefore cannot listen to it without the computer. When it is turned on, it indicates Philips, and then GoGear then it goes off.

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  • Master
  • 4,889 Answers

Your Mp3 players battery is not charging. That is the reason its you are not able to use it without connecting to the computer. A replacement battery should resolve your problem.

Sai.

Posted on Oct 01, 2010

  • edward_t18 Oct 30, 2010

    My Phillips GoGear 16g is not charging, I barely use this mp3. How to replace the battery? can I do it myself?

  • eagle338
    eagle338 Oct 30, 2010

    Yes its pretty easy. The battery compartment's door has screws that have to be removed to take out the battery. Make sure you get Li-pol battery not the usual Li Ion batteries that most other players in the go gear series use.

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1 Answer

My philips gogear vibe wont turn on


Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.


Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.


If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."


This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.


Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.


Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.


Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.


Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.


If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


hope this helps





Oct 07, 2012 | Philips GoGear ViBE SA1VBE08K MP3 Player

2 Answers

Goes white when turned on


try turning it on and leaving that way until the battery is fully discharged.

After that, try connecting it again.

Good luck

Jun 21, 2009 | Philips GoGear SA3125/37 MP3 Player

2 Answers

Comes on then shuts off


Sounds like your battery may be at fault, or if you rely on the usb to charge, then maybe it's not charging it due to power settings on the pc.
Try charging from the mains without the player being turned on, for about 20-30 mins. Then turn on and if the problem is still there, then it's the battery.

Jun 18, 2009 | Philips GoGear SA3020/37 MP3 Player

1 Answer

After a while of listening to songs my mp3 player freezes up.


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Nov 18, 2008 | Philips GoGear Flash MP3 Player

1 Answer

Wont stay turned on.



1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Feb 07, 2008 | Philips GoGear SA178 MP3 Player

4 Answers

Device manager


my philipsgogearsa5125/37 it won't let me hear any songs and pictures

Jan 02, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

On my philips HDD082 MP3 Player


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 23, 2007 | Philips HDD082 MP3 Player

2 Answers

Philips go gear 6gb not connected.


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Nov 25, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

My Philips MP3 Player Won't Play My Songs. What Do I Do?


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 27, 2006 | Philips HDD1630 MP3 Player

2 Answers

PLEASE CONNECT PLAYER TO PC


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 22, 2006 | Philips GoGear HDD6330 MP3 Player

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