Question about Sony Ericsson Z310i Cellular Phone

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I got sony ericsson Z310 from canada. i got it unlocked but when i insert the sim card it shows the message inactive sim or emergency calls only. What should i do? I tried sim cards of Vodafone,Idea and airtel but it displays the same.Plz help me out. Thanks

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Make Sure your Sim Card is Active... Take Off Battery and ride down the SIN number then chek with Bell, then Roger, and all the compagny See if your Phone is Compatible with those compagny..
Sample to do ...good luck

Posted on Oct 01, 2010

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I have a sony ericsson J10i2, I bought it off ebay, it's saying i have an inactive sim, and there's a handset next to the network bar with a red line through it. I have signal on my phone, but i can't make...


Hello and Welcome to FixYa!
Inactive SIM message may arise due to more than one issues. First things first check the hardware of your phone, to do this Put out the SIM card and check what happens. If it shows insert SIM card, its normal. If it shows the same inactive message then hardware malfunctioning.
Ok if the hardware is ok, then its simple. Inactive SIM means that your SIM card is not being able to register your Network carrier. The Phone with a red-line means SIM card registration failed. Although the signal radar works. This may be due to 2 issue; either there is a issue at the Service provider End, to check this call the service providers from other cell or land-line and check the status of your connection against this SIM Card No. If they say everything is ok. Then Its confirmed that your Phone is Network locked (Can only be used for one specific network) In this case coordinate with the seller.
I hope you will have a clearer picture now.

If you have any Confusion, questions or issues regarding your problem do tell me.
Thank you for using FixYa!, Keep visiting..
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Concerned, Nooh

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Inactive sim is usually related to your SIM Card, you should try reinserting your SIM card again, to see if it works, or simply insert your current SIM card into another phone to check if there is any service. should both failed. It should be your SIM card problem, you can contact your service provider or carrier to have a replacement SIM.

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you can check it with other sim card ,if it remains the same problem ,it may be locked to particular network wont accept any sim card other than the particular network ,you can unlock it and used to other network,try here
http://www.superunlockcodes.com/sony-ericsson-gc79/rs12wp9/

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It may be due to network lock,
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