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TT14ckxaw01 Freezer is working, refrigerator is not.

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Hi,

Your refrigerator gets its cold air from the freezer by way of a fan that transfers air past the freezer coils to the refrigerator. If the fan isn't working the refrigerator will not get cold. I your coils in the freezer are freezing up this will also stop the flow of air to the refrigerator. The first thing to check is the fan.Most refrigerator/ freezers are only controlled by one compressor (unless its a very expensive model). So if one is cold and the other isn't it's normally a simple problem.
Check whether the defrost drain is blocked..This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. Seems like it is blocked with water or ice.
Unplug the refrigerator, empty out the freezer compartment.
pull off the back panel or the bottom panel (in the freezer compartment) Look for that defrost drain hole.Pour small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. Repeat this until I get the water to go down the drain tube

Please accept the solution if it's helpful. Do get back to us for any further query.

Thanks for contacting fixya.com


Posted on Oct 01, 2010

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