Question about Neff 3.80 cu. ft. / 108 liter Upright Freezer G4344

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The drawers inside the freezer are fozen and covered in frost, making it difficult to open the doors and causing ice to fall onto the floor when opening the door?

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Just do a full defrost(DO NOT USE SCRAPERS/STEAM)and dry after.check door seals sit flush to cabinet.and restart.

Posted on Oct 01, 2010

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Frigidaire FFHS2311LWD has water pooling up and freezing bottom drawer and lower vent. Drain tube doesn't seem to be clogged. Water leaks onto floor some days.


the drain tube is most likely clogged. if the lower vent is freezing up there is no way to confirm because it is covered with ice. the reason water leaks onto the floor is, the refrigerator goes into defrost, frost melts and runs down the ice to the door. use a hair dryer to remove all ice, then use hot water to check drain. drain tube may be up to a foot long and may have a trap. you may have to go in through the back to gain access to the drain

Oct 22, 2013 | Kenmore Freezer 20.3 cu. ft. Frost Free...

1 Answer

Drain tube opening clogs with ice inside freezer.


We are sorry to hear of the problem with your Whirlpool appliance. We would recommend having a local certified technician in your area properly diagnose and repair the issue you are experiencing. Please email us at Whirlpool_Reviews@Whirlpool.com and provide your full name, phone number, address and the model and serial number for your freezer.

Apr 01, 2017 | Whirlpool Freezers

2 Answers

Icing up


I've just had a similar problem. I fixed it by removing the large panel on the back of the inside of the freezer. I found a large build up of ice at the bottom of the freezer which seems to have developed because the drain hole at the bottom of the freezer was blocked. I defrosted the ice, cleared the drain and now the freezer is working fine.

Jul 23, 2010 | Kenmore 16.7 cu. ft. / 473 liter Upright...

1 Answer

FREEZER MAKING ICE, BUT FOOD IS THAWING


If you have a Freezer on the top model Kenmore, with warm temps in the fridge, AND water dripping onto the top shelf of the lower fresh food compartment (FFC), this is usually caused by a clogged defrost drain. Since Kenmore is not an actual manufacturer of anything, they take other brands, i.e. Kitchenaid, GE, Frigidaire, etc., take their names off and put on a shiny Kenmore nametag. This is a common problem with Kitchenaid refrigerators. You can determine if your Kenmore is made by kitchenaid by looking at the model # tag. the first three digits will indicate the manufacturer, Kitchenaids begin with the sequence, 106.*.If this is indeed how your model # begins, keep reading. Since the water cant go down the drain tubing to the pan at the bottom of the unit, it builds up on the freezer floor, eventually blocking the air return vents from the fridge to the freezer, and the vent from the freezer to the fridge. YOu can check this very easily. Look at the ceiling of your FFC, near the back. toward the sides you will see two square holes, about 2" square, stick your finger and feel around the inside of those holes, do you feel any ice/frost, or do you just feel styrofoam, you might even see frost/ice below the level of your ceiling? This drain usually gets clogged with defrost water that does not completely drain, then of course it freezes, eventually plugging up the drian hole located at the level of your freezer floor, behind the back wall. The water keeps accumulating, and freezing, on the freezer floor, eventually filling in and clogging the air vents..no air flow , the fridge wont cool. The easiest way to resolve this, empty out all contents and store someplace cold for 24 hours...a 2nd fridge, outside in a cooler if its cold like here in chicago. After its empty, unplug, open both doors and blow a fan for 24 hours. Prepare for an abundance of water due to melting ice.
After you defrost, you can plug it back in and it will be fine, HOWEVER, I suggest you take the back freezer wall off, you might have to take a floor cover off first, likely 2-4 screws in both the floor and the back wall. When you have the evaporator exposed, you will see a black cal rod defrost heater underneath the evaporator, as well as your drain hole just to the right of center underneath both heater and evaporator. Take a piece of 12-14 gauge solid, not stranded wire, removing the insulation and exposing the entire 6-8" piece of copper wire. wrap the wire around the diameter of the cal rod heater, 3-4 turns should be sufficient, and stick the other end of the wire down that drain hole. This will melt any ice that will build up in the future, everytime your unit goes into defrost cycle, so this wont happen again.

If air vents are clear of frost/ice, next thing to check is the back wall of your freezer, does there appear to be frost/ice/snow on the back wall? If so, your unit is not defrosting. On most Kenmores, this is usually caused by your defrost timer, located in the canopy mounted at the top of the FFC on Top freezer models, or your defrost thermostat, which is clipped onto the evaporator coil inside your freezer. Again, if its a 106 model Kenmore, this thermostat will have a pink and a brown wire coming into/out of it. My suggestion, if it isnt defrosting, change both. tjhe defrost control will connect with a plug, but you will have to hard wire the thermostat, ( cut wires from old, strip wire, and connect using wire nuts and electrical tape.)

Since y ou mentioned the water accumulation, more water recently, my diagnosis would be the former versus the latter, as the lack of actual defrosting coincides with lack of defrost water, however I'll never say never.

If your unit is a side by side model, check for ice on freezer floor...clogged drain. Check again for frost/ice on back wall, not defrosting, check same two parts, (the heaters rarely go bad on Kitchenaids, but never say never) You should also check for air flow into fridge, even if no frost / ice visible on back wall. Open the FFC door, and locate the air vent near the top, back of the fridge, on the left wall. While depressing the door switch, AND WITH THE FREEZER door closed, put your finger/hand near that vent. Do you feel any cold air? If you dont, you could have a bad door damper, not uncommon, or a bad damper control--> the temperature control WITHOUT the off or "0" position.

If any of this seems a bit overwhelming, I suggest you have a reputable repair technician check your fridge.

Oh, and lastly, you WILL NOT have two compressors, one for each compartment, nor will you have two sets of defrost heating elements, one for each half.
ALL cooling for 99% of refrigerators made in last 25 years takes place in the freezer, with the fridge being an empty box, except for an air intake vent, and an air exhaust vent which leads directly back into the freezer. When a refrigerator unit seems to still be cold in the freezer, but not cold enough or not cold at all in the FFC, its ALWAYS going to be caused by lack of air flow. But as you can see, there are a few things that can cause that lack of air flow.

Apr 05, 2010 | Frigidaire 14.1 cu. ft. Upright Freezer...

1 Answer

Upright freezer,automatic defrost. problem: ice build-up in the bottom.


get down on the floor and look along the bottom of the door to make sure that the door seals are touching.if not and you have an air leak it will cause frost.if its ice and not frost then check all vents/drains are clear.

Mar 17, 2010 | Freezers

1 Answer

I have 16.7 upright Frigidaire Ultrafreeze freezer, Model AFFU1766DW3 & SERIAL #WB51720061, manufactured 04/05 that I purchased new 11/05. Water was on the floor next the the freezer but the light on...


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Oct 24, 2009 | Frigidaire Freezer 16.7 Upright Freezer,...

1 Answer

Frost-free fridge-freezer; internal floor icing up


drain plug and or line probably plugged should be clear if ice was problem in between the casing shouldnt be a problem let unit run normal and check temp the amount of high humidity and usage [open and closing of doors] has caused a lot of frost free and regular units to frost and or ice up

Sep 29, 2009 | Freezers

1 Answer

Water leaking onto the floor from freezer drain...


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. .

Sep 20, 2009 | Freezers

1 Answer

Ice and frost


Excess frost especially near the door is caused by door gaskets being bad. The gasket should hold a dollar bill snug.
Another possibility is auto defrost failure. - Remove the cover on the rear inside the freezer to see if the coils are heavily iced.

Aug 13, 2009 | Kenmore 16.7 cu. ft. / 473 liter Upright...

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